PSYCHOSOCIAL RISK ANALYSIS IN A SOFTWARE OUTSOURCING COMPANY DURING COVID-19
This work focuses on discovering the psychosocial risks that exist in the Mexican software industry, specifically a company that works via telework due to COVID-19 lockdowns and to explore where the risks come from, either the working relationship with the company or the relationship with their clie...
| Autores: | , , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2021 |
| País: | México |
| Institución: | UNIVERSIDAD DE SONORA |
| Repositorio: | Epistemus |
| Idioma: | español |
| OAI Identifier: | oai:oai.epistemus.unison.mx:article/157 |
| Acceso en línea: | https://epistemus.unison.mx/index.php/epistemus/article/view/157 |
| Access Level: | acceso abierto |
| Palabra clave: | COVID-19 IT psychosocial risks work-life balance telework Determine the psychosocial risks existing in the Mexican software industry TI riesgos psicosociales balance vida-trabajo teletrabajo Determinar los riesgos psicosociales existentes en la industria de software mexicana |
| Sumario: | This work focuses on discovering the psychosocial risks that exist in the Mexican software industry, specifically a company that works via telework due to COVID-19 lockdowns and to explore where the risks come from, either the working relationship with the company or the relationship with their client. The study is based in the survey offered by the NOM-035-STPS-2018 regulation to diagnose the psychosocial risks in a sample of 183 employees. To achieve this, an exploratory factorial analysis was performed in which the results showed that employees feel positively regarding their company, specifically the leadership received but they observe a negative impact on their work-life balance and extended work hours because of their relationship with their client, this can be exacerbated by the current use of telework in place by the company. |
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