The sound of responsibility

Radio is an audio communication medium that has always stood out for its credibility and close relationship to its audience, which makes it an appealing option for organizations that want to make their responsible behavior known. The Covid-19 pandemic has created a new landscape in which the strateg...

Descripción completa

Detalles Bibliográficos
Autores: Barrio Fraile, Estrella|||0000-0001-8047-4393, Enrique, Ana María|||0000-0001-5902-403X, Fajula, Anna|||0000-0002-6038-4224, Barbeito Veloso, Ma. Luz|||0000-0002-3159-7423, Perona Páez, Juan José|||0000-0001-8256-9070
Tipo de recurso: artículo
Fecha de publicación:2022
País:España
Institución:Universitat Autònoma de Barcelona
Repositorio:Dipòsit Digital de Documents de la UAB
Idioma:español
OAI Identifier:oai:ddd.uab.cat:269281
Acceso en línea:https://ddd.uab.cat/record/269281
https://dx.doi.org/urn:doi:10.3145/epi.2022.sep.21
Access Level:acceso abierto
Palabra clave:Content analysis
Audio communication
Advertising
Radio
Advertisers
CSR
Social responsibility
Corporate communication
Companies
Enterprises
Corporations
Evolution
Stakeholders
CSR dimensions
Covid-19
Pandemics
Organizations
Comunicación sonora
Publicidad
Anunciantes
RSC
RSE
Empresas
Compañías
Responsabilidad social
Comunicación corporativa
Evolución
Dimensiones RSC
Pandemias
Organizaciones
Análisis de contenido
Descripción
Sumario:Radio is an audio communication medium that has always stood out for its credibility and close relationship to its audience, which makes it an appealing option for organizations that want to make their responsible behavior known. The Covid-19 pandemic has created a new landscape in which the strategic role of corporate social responsibility (CSR) in the company has been strengthened and in which advertising messages are proving to be an interesting way of disseminating organizations' responsible actions. Based on the quantitative content analysis of 562 radio advertisements taken from the three principal mainstream Spanish radio broadcasters and collected 2 years apart (2019 and 2021), this study seeks to find out whether the Covid-19 health crisis has led to changes in the use of radio advertising as a vehicle for communicating organizations' CSR. To this end, the variables analyzed were the presence of CSR elements, advertiser, economic sector, CSR dimensions, beneficiary stakeholders, and communication area. The results show, among other data, that the communication of CSR through radio advertising has experienced significant growth after overcoming the worst moments of the pandemic. This growth indicates that companies are increasingly sensitive to issues related to CSR and that radio advertising has provided them with a way to publicize their socially responsible actions. It seems that corporations understand that credibility, trust, and a not inconsiderable penetration rate encourage the circulation of their CSR campaigns through the medium of radio.