Communicating Corporate Sustainability Through Podcast

Intangible values, including Corporate Social Responsibility (CSR), are becoming increasingly important in the business world, where socially responsible and sustainable performance is becoming an element of differentiation in the market. Companies are aware of this, and in their search for social l...

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Detalles Bibliográficos
Autores: Barrio Fraile, Estrella|||0000-0001-8047-4393, Barbeito Veloso, Ma. Luz|||0000-0002-3159-7423, Enrique, Ana María|||0000-0001-5902-403X, Fajula, Anna|||0000-0002-6038-4224, Perona Páez, Juan José|||0000-0001-8256-9070
Tipo de recurso: capítulo de libro
Fecha de publicación:2024
País:España
Institución:Universitat Autònoma de Barcelona
Repositorio:Dipòsit Digital de Documents de la UAB
Idioma:inglés
OAI Identifier:oai:dnet:uabarcelona_::a5b87407d441987d05ef714644c4b100
Acceso en línea:https://ddd.uab.cat/record/328762
Access Level:acceso abierto
Palabra clave:Sostenibilidad
RSC
comunicación corporativa
podcast
sector bancario
ODS
Sustainability
CSR
corporate communication
banking sector
SDG
Descripción
Sumario:Intangible values, including Corporate Social Responsibility (CSR), are becoming increasingly important in the business world, where socially responsible and sustainable performance is becoming an element of differentiation in the market. Companies are aware of this, and in their search for social legitimization, they must take into account the social, environmental and economic consequences of their actions. However, as it is well known, "what is not communicated does not exist", so, to achieve this legitimization, companies must publicize the responsible initiatives they carry out in these three areas of sustainability. In this context, the corporate podcast is presented, a priori, as a successful business communication tool to transmit corporate sustainability. Given this reality, the aim of this research is to find out whether the corporate podcast is a useful tool for the dissemination of this type of content. For this purpose, a case study of the BBVA Podcast (Blink) has been carried out during the year 2022, resulting in a sample of 46 podcast deliveries. Among the main results, it stands out that sustainability is only addressed in 17.40% of the podcasts broadcast, which means that, although the first steps have been taken, there is still a long way to go. On the other hand, those deliveries that talk about sustainability in the company do so with expressions connected to the Sustainable Development Goals (SDGs), so the achievement of the 2030 Agenda is very present in this type of communications.