Organizational and national issues of an ERP implementation in a Portuguese company
This technical research report describes a case of an Enterprise Resource Planning (ERP) implementation in a Portuguese SME. We focused on the identification of organizational factors that affect the ERP implementation project. We also analyzed the ERP implementation project from a national cultural...
| Autores: | , , |
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| Tipo de recurso: | informe técnico |
| Fecha de publicación: | 2003 |
| País: | España |
| Institución: | Universitat Politècnica de Catalunya (UPC) |
| Repositorio: | UPCommons. Portal del coneixement obert de la UPC |
| Idioma: | inglés |
| OAI Identifier: | oai:upcommons.upc.edu:2117/97392 |
| Acceso en línea: | https://hdl.handle.net/2117/97392 |
| Access Level: | acceso abierto |
| Palabra clave: | Enterprise resource planning ERP SME ERP implementation Grounded theory Organizational culture Àrees temàtiques de la UPC::Informàtica |
| Sumario: | This technical research report describes a case of an Enterprise Resource Planning (ERP) implementation in a Portuguese SME. We focused on the identification of organizational factors that affect the ERP implementation project. We also analyzed the ERP implementation project from a national cultural perspective using Geert Hofstede's dimensions. These dimensions were used to explain some of the attitudes and behaviours during the ERP implementation project. The findings suggest that some of the problems in ERP implementation projects are not of technological nature but may be attributed to organizational factors while some issues related to national culture. |
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