Empleo de sistemas de calidad en empresas constructoras de Guayaquil - Ecuador
[EN] In the last ten years, Ecuador has experienced sustained growth and driven by construction. Therefore, it is necessary to think of the entities involved in these activities such as construction firms. The objective of this work focuses on knowing the use of quality tools in the construction fir...
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| Tipo de recurso: | tesis de maestría |
| Fecha de publicación: | 2015 |
| País: | España |
| Institución: | Universitat Politècnica de València (UPV) |
| Repositorio: | RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia |
| Idioma: | español |
| OAI Identifier: | oai:riunet.upv.es:10251/51740 |
| Acceso en línea: | https://riunet.upv.es/handle/10251/51740 |
| Access Level: | acceso abierto |
| Palabra clave: | Quality Control Construction Management Construction firms Control de Qualitat Construcció Gestió Constructores Control de Calidad Construcción Gestión Constructoras Guayaquil/Ecuador INGENIERIA DE LA CONSTRUCCION Máster Universitario en Planificación y Gestión en Ingeniería Civil-Màster Universitari en Planificació i Gestió en Enginyeria Civil |
| Sumario: | [EN] In the last ten years, Ecuador has experienced sustained growth and driven by construction. Therefore, it is necessary to think of the entities involved in these activities such as construction firms. The objective of this work focuses on knowing the use of quality tools in the construction firms of Ecuador, with special emphasis on the city of Guayaquil. Construction firms administer the quality management differently depending on their size, organization, and administration. A common problem with construction firms is that they can ignore the quality to reduce costs and shorten execution times. Also by the lack of knowledge of quality tools and systems that can be applied in the execution of the functions of each person within the company. To determine the level of quality in construction firms, we search articles that mention quality tools and which were the most employed in enterprises or projects. With this collection of information, a survey was generated, and distributed to people related to the construction sector of Guayaquil. The survey consists of 31 statements related to the Organization, Culture of Quality, and tools used in the companies where they work. A sample of 91 people, obtained two important variables that are quality management in administrative, and in construction processes. This work showed that depending on company size, different quality systems are used; and has been able to identify companies that are more gaps in quality management applications. The results of this work can be reviewed by the Managers of companies to identify their mistakes and to perform a quality improvement in their business processes and construction processes. |
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