La utilización de los valores sociales en la comunicación de las marcas: evolución de la publicidad de Coca-Cola (1971-2015)

This research analyzes the use of social values in trade marks’ advertising campaigns, studying Coca-Cola campaigns closer from 1971 until 2015. For the basic knowledge I have retrieved varied bibliography references in order to understand consumer’s relationships with labels better, as well as the...

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Detalles Bibliográficos
Autor: Sancho Belinchón, Celia
Tipo de recurso: tesis doctoral
Fecha de publicación:2019
País:España
Institución:Universidad Complutense de Madrid (UCM)
Repositorio:Docta Complutense
Idioma:español
OAI Identifier:oai:docta.ucm.es:20.500.14352/17315
Acceso en línea:https://hdl.handle.net/20.500.14352/17315
Access Level:acceso abierto
Palabra clave:003.65(043.2)
Comunicación
valores sociales
imagen de marca
consumidores
Coca-Cola
Publicidad
Communication
social values
brand image
consumers
Advertising
6114.01 Publicidad
Descripción
Sumario:This research analyzes the use of social values in trade marks’ advertising campaigns, studying Coca-Cola campaigns closer from 1971 until 2015. For the basic knowledge I have retrieved varied bibliography references in order to understand consumer’s relationships with labels better, as well as the evolution of the label’s image towards a more social expression, the concept of label social advertising and getting closer to Coca-Cola’s brand.Once I studied the main base resources, and bearing in mind the social characteristics of brand advertising (more specifically Coca-Cola’s), I will start to analyze twenty-eight Coca-Cola advertisements, which are my investigation purpose. For that, I resorted to the classic and quantitative content analysis method, adding the Schwartz system value classification. Likewise, I used the Focus Groups qualitative technique to comprehend which are the perceptions and opinions of different types of public (children, teenagers and adults) about my study purpose. In this manner, on the one hand I have done an investigation that complements the social values I found in Coca-Cola’s advertising, and the individuals’ perceptions about them on the other