Leveraging social networks for B2B customer acquisition in the optical industry in Spain: strategies and outcomes

[EN] This thesis project explores the strategic use of social networks for B2B customer acquisition in Spain s optical industry, an area where digital engagement remains underutilized. Platforms like LinkedIn, Instagram, and Facebook hold significant potential for connecting optical businesses with...

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Detalles Bibliográficos
Autor: Palomino Pérez, Ainoa
Tipo de recurso: tesis de maestría
Fecha de publicación:2025
País:España
Institución:Universitat Politècnica de València (UPV)
Repositorio:RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia
Idioma:inglés
OAI Identifier:oai:riunet.upv.es:10251/220474
Acceso en línea:https://riunet.upv.es/handle/10251/220474
Access Level:acceso abierto
Palabra clave:Social networks marketing
Digital marketing
Niche marketing
Content marketing
Marketing de redes sociales
Marketing digital
Marketing de nicho
Marketing de contenido
Sector óptico
Máster Universitario en Gestión de Empresas, Productos y Servicios-Màster Universitari en Gestió d&apos
Empreses, Productes i Serveis
Descripción
Sumario:[EN] This thesis project explores the strategic use of social networks for B2B customer acquisition in Spain s optical industry, an area where digital engagement remains underutilized. Platforms like LinkedIn, Instagram, and Facebook hold significant potential for connecting optical businesses with their primary audience: opticians and other professionals. The study investigates effective strategies such as creating visually compelling, industry specific content, employing targeted advertising campaigns, and fostering direct engagement with potential clients through personalized outreach and community-building efforts. Using a mixed-methods approach that includes surveys, case studies, and interviews with industry professionals, the research evaluates the impact of these strategies on key outcomes like brand awareness, lead generation, and conversion rates. The findings are expected to provide valuable insights into the relationship between social networks marketing efforts and customer acquisition outcomes, as well as to identify best practices for optimizing social networks marketing productivity, offering actionable insights for optical businesses to adapt to the evolving digital landscape. Additionally, the study examines demographic-specific advertising and the role of industry influencers in enhancing customer acquisition efforts. By addressing the economic and strategic significance of social networks in B2B contexts, this research contributes to a niche but increasingly relevant area of marketing. It provides valuable recommendations for leveraging digital tools to enhance competitive advantage in the optical sector. The insights gained from this project will aid businesses in understanding how to navigate the shift from traditional to digital channels, ensuring sustainable growth and relevance in a dynamic market environment.