Successful loyalty in e-complaints: FsQCA and structural equation modeling analyses

Detalhes bibliográficos
Autores: Urueña López, Alberto|||0000-0001-8866-882X, Hidalgo Nuchera, Antonio|||0000-0002-3598-9862
Formato: artículo
Fecha de publicación:2016
País:España
Recursos:Universidad Politécnica de Madrid
Repositorio:Archivo Digital UPM
OAI Identifier:oai:oa.upm.es:65847
Acesso em linha:https://oa.upm.es/65847/
Access Level:acceso abierto
Palavra-chave:Justice
Trust
Emotions
Loyalty
SEM
FsQCA
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repository_id_str
spelling Successful loyalty in e-complaints: FsQCA and structural equation modeling analysesUrueña López, Alberto|||0000-0001-8866-882XHidalgo Nuchera, Antonio|||0000-0002-3598-9862JusticeTrustEmotionsLoyaltySEMFsQCA20162016-04-01journal articlehttp://purl.org/coar/resource_type/c_6501info:eu-repo/semantics/articlehttps://oa.upm.es/65847/reponame:Archivo Digital UPMinstname:Universidad Politécnica de MadridInglésenopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:oa.upm.es:658472026-06-21T12:45:07Z
dc.title.none.fl_str_mv Successful loyalty in e-complaints: FsQCA and structural equation modeling analyses
title Successful loyalty in e-complaints: FsQCA and structural equation modeling analyses
spellingShingle Successful loyalty in e-complaints: FsQCA and structural equation modeling analyses
Urueña López, Alberto|||0000-0001-8866-882X
Justice
Trust
Emotions
Loyalty
SEM
FsQCA
title_short Successful loyalty in e-complaints: FsQCA and structural equation modeling analyses
title_full Successful loyalty in e-complaints: FsQCA and structural equation modeling analyses
title_fullStr Successful loyalty in e-complaints: FsQCA and structural equation modeling analyses
title_full_unstemmed Successful loyalty in e-complaints: FsQCA and structural equation modeling analyses
title_sort Successful loyalty in e-complaints: FsQCA and structural equation modeling analyses
dc.creator.none.fl_str_mv Urueña López, Alberto|||0000-0001-8866-882X
Hidalgo Nuchera, Antonio|||0000-0002-3598-9862
author Urueña López, Alberto|||0000-0001-8866-882X
author_facet Urueña López, Alberto|||0000-0001-8866-882X
Hidalgo Nuchera, Antonio|||0000-0002-3598-9862
author_role author
author2 Hidalgo Nuchera, Antonio|||0000-0002-3598-9862
author2_role author
dc.subject.none.fl_str_mv Justice
Trust
Emotions
Loyalty
SEM
FsQCA
topic Justice
Trust
Emotions
Loyalty
SEM
FsQCA
publishDate 2016
dc.date.none.fl_str_mv 2016
2016-04-01
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://oa.upm.es/65847/
url https://oa.upm.es/65847/
dc.language.none.fl_str_mv Inglés
en
language_invalid_str_mv Inglés
en
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.source.none.fl_str_mv reponame:Archivo Digital UPM
instname:Universidad Politécnica de Madrid
instname_str Universidad Politécnica de Madrid
reponame_str Archivo Digital UPM
collection Archivo Digital UPM
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15,198674

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