Value co-creation in the sharing economy: The role of quality of service provided by peer

This article was written as part of a research project titled ‘Improvement of quality in collaborative consumption companies: Model, scale and loyalty (CC-QUAL)’ (ref: RTI2018-096279-B-I00) financed by the Ministry of Science, Innovation and Universities of Spain within the aid programme for R&D...

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Detalles Bibliográficos
Autores: Akhmedova, Anna, Mas-Machuca, Marta, Marimon, Frederic
Tipo de recurso: artículo
Fecha de publicación:2020
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:20.500.12328/5233
Acceso en línea:https://hdl.handle.net/20.500.12328/5233
https://doi.org/10.1016/j.jclepro.2020.121736
Access Level:acceso abierto
Palabra clave:Sharing economy
Loyalty
Customer value
Sustainability
Value co-creation
Economia col·laborativa
Leialtat
Valor per al client
Sostenibilitat
Cocreació de valor
Economía colaborativa
Fidelidad
Valor para el cliente
Sostenibilidad
Creación conjunta de valor
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Descripción
Sumario:This article was written as part of a research project titled ‘Improvement of quality in collaborative consumption companies: Model, scale and loyalty (CC-QUAL)’ (ref: RTI2018-096279-B-I00) financed by the Ministry of Science, Innovation and Universities of Spain within the aid programme for R&D “Retos Investigación” projects.