‘I get my income from sharing.’ Modelling satisfaction of peer service providers on capital and labour sharing economy platforms

This article was written as part of a research project titled ‘Improvement of quality in collaborative consumption companies: Model, scale and loyalty (CC-QUAL)’ (ref: RTI2018-096279-B-I00) financed by the Ministry of Science, Innovation and Universities of Spain within the aid programme for R&D...

Descripción completa

Detalles Bibliográficos
Autores: Akhmedova, Anna, Mas-Machuca, Marta, Marimon, Frederic
Tipo de recurso: artículo
Fecha de publicación:2022
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:20.500.12328/5230
Acceso en línea:http://hdl.handle.net/20.500.12328/5230
https://doi.org/10.1016/j.jhtm.2022.05.002
Access Level:acceso abierto
Palabra clave:Sharing economy
Gig economy
Satisfaction
Peer service provider
Loyalty
Economía colaborativa
Economía gig
Satisfacción
Proveedor de servicios entre pares
Lealtad
Economia col·laborativa
Economia de les feines esporàdiques
Satisfacció
Proveïdor de serveis entre iguals
Lleialtat
65
Descripción
Sumario:This article was written as part of a research project titled ‘Improvement of quality in collaborative consumption companies: Model, scale and loyalty (CC-QUAL)’ (ref: RTI2018-096279-B-I00) financed by the Ministry of Science, Innovation and Universities of Spain within the aid programme for R&D “Retos Investigación” projects.