Tether or Stepping Stone? The Relationship between Perceived External Reputation and Collective Voluntary Turnover Rates

Signaling theory suggests that resources such as firm reputation can send multiple signals that create dual pressures on stakeholders. These tensions are apparent when examining the relationship between a firm’s reputation and the collective voluntary turnover rates it experiences. On the one hand,...

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Detalles Bibliográficos
Autores: Makarius, Erin, Stevens, Charles, Tenhiälä, Aino
Tipo de recurso: artículo
Fecha de publicación:2017
País:España
Institución:IE
Repositorio:Repositorio IE
OAI Identifier:oai:repositorio.ie.edu:20.500.14417/3850
Acceso en línea:https://doi.org/10.1177/0170840617693269
https://hdl.handle.net/20.500.14417/3850
https://journals.sagepub.com/doi/full/10.1177/0170840617693269
Access Level:acceso abierto
Palabra clave:Reputation
Turnover
Collective voluntary turnover
Signaling theory
53 Ciencias Económicas::5311 Organización y dirección de empresas
ODS 8 - Trabajo decente y crecimiento económico
Descripción
Sumario:Signaling theory suggests that resources such as firm reputation can send multiple signals that create dual pressures on stakeholders. These tensions are apparent when examining the relationship between a firm’s reputation and the collective voluntary turnover rates it experiences. On the one hand, a favorable reputation may tether employees to the firm due to the perceived desirability of working for a reputable company, resulting in lower voluntary turnover rates. On the other hand, a favorable reputation may make employees believe they are more marketable and thus may serve as a stepping stone relating to higher voluntary turnover rates. The purpose of this study is to investigate whether and when reputation acts as a signal of desirability or a signal of ease of movement in predicting collective voluntary turnover rates. We find some evidence for an overall tethering effect for more reputable firms. In addition, our findings demonstrate that reputation is more likely to result in stepping stone effects in certain signaling environments including when firms are in more munificent industries, are younger, and have higher pay levels. Tethering effects are observed when firms are in less munificent industries, are older, and have lower pay levels.