The importance of digital marketing for small businesses

Technological advances in the area of ​​communication, especially with the creation of social media, have made the virtual environment a favorable scenario for cultivating relationships between companies and customers. This becomes opportune for Micro and Small Enterprises (MSEs) that face continuou...

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Detalles Bibliográficos
Autor: Sielo Felin, Rayane
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2024
País:Brasil
Institución:Antônio Meneghetti Faculdade (AMF)
Repositorio:Saber Humano (Online)
Idioma:portugués
OAI Identifier:oai:ojs.saberhumano.emnuvens.com.br:article/666
Acceso en línea:https://saberhumano.emnuvens.com.br/sh/article/view/666
Access Level:acceso abierto
Palabra clave:digital marketing
micro and small companies
marketing strategy
marketing
marketing digital
micro y pequeñas empresas
estrategia de mercadeo
micro e pequenas empresas
estratégia de marketing
Descripción
Sumario:Technological advances in the area of ​​communication, especially with the creation of social media, have made the virtual environment a favorable scenario for cultivating relationships between companies and customers. This becomes opportune for Micro and Small Enterprises (MSEs) that face continuous competitiveness challenges, and greater exposure to the public and the relationship established with them can represent a point of business leverage. The objective of this work is to investigate the importance and impact of social media on MSEs. In turn, the specific objectives aim to characterize digital media, focusing on social networks in a small company in the interior of Rio Grande do Sul in the health and beauty segment.