Use of AHP to identify quality losses in manufacturing companies: a case study

This study presents a method for identifying the losses in quality in production processes. The companies that were studied for this research were located within the perimeter of the Suape Industrial Port Complex in the state of Pernambuco. The identification method considered two alternatives for a...

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Autores: Sousa, Juliana Valença, Jerônimo, Taciana de Barros, de Melo, Fagner José Coutinho, de Aquino, Joás Tomaz
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2017
País:Brasil
Institución:Centro Universitário de Belo Horizonte (UNIBH)
Repositorio:Revista e-xacta
Idioma:portugués
OAI Identifier:oai:ojs.periodicos.uninove.br:article/6691
Acceso en línea:https://periodicos.uninove.br/exacta/article/view/6691
Access Level:acceso abierto
Palabra clave:Analytic Hierarchy Process (AHP). Losses. Quality.
Analytic Hierarchy Process (AHP). Perdas. Qualidade.
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spelling Use of AHP to identify quality losses in manufacturing companies: a case studyUso do AHP para identificação de perdas da qualidade em empresas de manufatura: um estudo de casoAnalytic Hierarchy Process (AHP). Losses. Quality.Analytic Hierarchy Process (AHP). Perdas. Qualidade.This study presents a method for identifying the losses in quality in production processes. The companies that were studied for this research were located within the perimeter of the Suape Industrial Port Complex in the state of Pernambuco. The identification method considered two alternatives for analyzing the losses: "no loss in quality" and "loss of quality. We applied a structured questionnaire with answers that directly or indirectly relate to variables involved with quality and were able to obtain data to use the multi-criteria Analytic Hierarchy Process (AHP). The results demonstrated the applicability of the method and answered the question: "How can the AHP methodology contribute to the prioritization of losses in quality?" It was found that according to the criteria used by decision-makers and judged by AHP, the result of the decision vector demonstrated that all criteria - some more than others - are contributing factors to losses in quality.Esta pesquisa apresenta um método para identificar as perdas em qualidade nos processos produtivos. As empresas de manufatura estudadas foram aquelas alocadas dentro do perímetro do Complexo Industrial Portuário de Suape em Pernambuco. No método de identificação, consideraram-se duas alternativas para avaliação das perdas: “não perda em qualidade” e “perda em qualidade”, e por meio da aplicação de um questionário estruturado com respostas que concernem a variáveis direta ou indiretamente envolvidas com a qualidade foi possível coletar os dados necessários para utilização do método multicritério Analytic Hierarchy Process (AHP).  Os resultados demonstraram a aplicabilidade do método para obter a resposta à pergunta: “De que maneira a metodologia AHP pode contribuir para a priorização das perdas em qualidade?”. Verificou-se que pelos critérios considerados pelos decisores, e julgados com o AHP, a resultante do vetor de decisão demonstrou que todos, uns mais que outros, são fatores geradores de perda em qualidade.Universidade Nove de Julho - UNINOVE2017-03-27info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.uninove.br/exacta/article/view/669110.5585/exactaep.v15n1.6691Exacta; v. 15 n. 1 (2017): (Jan-Mar); 89-1001983-93081678-5428reponame:Revista e-xactainstname:Centro Universitário de Belo Horizonte (UNIBH)instacron:UNIBHporhttps://periodicos.uninove.br/exacta/article/view/6691/3412info:eu-repo/semantics/openAccessSousa, Juliana ValençaJerônimo, Taciana de Barrosde Melo, Fagner José Coutinhode Aquino, Joás Tomaz2018-10-09T20:52:03Zoai:ojs.periodicos.uninove.br:article/6691Revistahttps://revistas.unibh.br/dcet/PUBhttps://revistas.unibh.br/dcet/oaiexacta@unibh.br||periodicosdeminas@gmail.com1984-31511984-3151opendoar:2018-10-09T20:52:03Revista e-xacta - Centro Universitário de Belo Horizonte (UNIBH)false
dc.title.none.fl_str_mv Use of AHP to identify quality losses in manufacturing companies: a case study
Uso do AHP para identificação de perdas da qualidade em empresas de manufatura: um estudo de caso
title Use of AHP to identify quality losses in manufacturing companies: a case study
spellingShingle Use of AHP to identify quality losses in manufacturing companies: a case study
Sousa, Juliana Valença
Analytic Hierarchy Process (AHP). Losses. Quality.
Analytic Hierarchy Process (AHP). Perdas. Qualidade.
title_short Use of AHP to identify quality losses in manufacturing companies: a case study
title_full Use of AHP to identify quality losses in manufacturing companies: a case study
title_fullStr Use of AHP to identify quality losses in manufacturing companies: a case study
title_full_unstemmed Use of AHP to identify quality losses in manufacturing companies: a case study
title_sort Use of AHP to identify quality losses in manufacturing companies: a case study
dc.creator.none.fl_str_mv Sousa, Juliana Valença
Jerônimo, Taciana de Barros
de Melo, Fagner José Coutinho
de Aquino, Joás Tomaz
author Sousa, Juliana Valença
author_facet Sousa, Juliana Valença
Jerônimo, Taciana de Barros
de Melo, Fagner José Coutinho
de Aquino, Joás Tomaz
author_role author
author2 Jerônimo, Taciana de Barros
de Melo, Fagner José Coutinho
de Aquino, Joás Tomaz
author2_role author
author
author
dc.subject.por.fl_str_mv Analytic Hierarchy Process (AHP). Losses. Quality.
Analytic Hierarchy Process (AHP). Perdas. Qualidade.
topic Analytic Hierarchy Process (AHP). Losses. Quality.
Analytic Hierarchy Process (AHP). Perdas. Qualidade.
description This study presents a method for identifying the losses in quality in production processes. The companies that were studied for this research were located within the perimeter of the Suape Industrial Port Complex in the state of Pernambuco. The identification method considered two alternatives for analyzing the losses: "no loss in quality" and "loss of quality. We applied a structured questionnaire with answers that directly or indirectly relate to variables involved with quality and were able to obtain data to use the multi-criteria Analytic Hierarchy Process (AHP). The results demonstrated the applicability of the method and answered the question: "How can the AHP methodology contribute to the prioritization of losses in quality?" It was found that according to the criteria used by decision-makers and judged by AHP, the result of the decision vector demonstrated that all criteria - some more than others - are contributing factors to losses in quality.
publishDate 2017
dc.date.none.fl_str_mv 2017-03-27
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.uninove.br/exacta/article/view/6691
10.5585/exactaep.v15n1.6691
url https://periodicos.uninove.br/exacta/article/view/6691
identifier_str_mv 10.5585/exactaep.v15n1.6691
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.uninove.br/exacta/article/view/6691/3412
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Nove de Julho - UNINOVE
publisher.none.fl_str_mv Universidade Nove de Julho - UNINOVE
dc.source.none.fl_str_mv Exacta; v. 15 n. 1 (2017): (Jan-Mar); 89-100
1983-9308
1678-5428
reponame:Revista e-xacta
instname:Centro Universitário de Belo Horizonte (UNIBH)
instacron:UNIBH
instname_str Centro Universitário de Belo Horizonte (UNIBH)
instacron_str UNIBH
institution UNIBH
reponame_str Revista e-xacta
collection Revista e-xacta
repository.name.fl_str_mv Revista e-xacta - Centro Universitário de Belo Horizonte (UNIBH)
repository.mail.fl_str_mv exacta@unibh.br||periodicosdeminas@gmail.com
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