Abre la felicidad – El discurso de la Coca-Cola en el caso “Ratón en la botella”: Consumo, cotidiano y sujeto

Considering the consumer society as a presenteeism, ephemeral and elusive one, the present study aims to understand the discourse of Coca-Cola facing a charge pressed by a consumer in 2013. In order to accomplish that, we present considerations that characterize the logic of consumption in contempor...

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Detalhes bibliográficos
Autores: Rossi, Jéssica de Cássia, Silva, Marcelo da
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2014
País:Brasil
Recursos:Universidade de São Paulo (USP)
Repositorio:Signos do Consumo
Idioma:portugués
OAI Identifier:oai:revistas.usp.br:article/105704
Acesso em linha:https://www.revistas.usp.br/signosdoconsumo/article/view/105704
Access Level:acceso abierto
Palavra-chave:consumo
comunicação
discurso
Coca-Cola
comunicación
consumption
communication
discourse
Descrição
Resumo:Considering the consumer society as a presenteeism, ephemeral and elusive one, the present study aims to understand the discourse of Coca-Cola facing a charge pressed by a consumer in 2013. In order to accomplish that, we present considerations that characterize the logic of consumption in contemporary society, which can determine the daily life of individuals. Through the organizational discourse analysis, we problematize the case "rat in the bottle" pointing out some of the challenges that consumer relations impose on brands, showing certain unpreparedness regarding new collective demands.