Sistemas de venta en línea: un análisis de sus factores críticos para el pequeño comerciante

This work aims to provide a general view on the development process of internet-based sales among small distributors, both for firms oriented to end-consumers and for those trading with other organizations. The data presented here was obtained by questioning the owners and senior managers of 803 fir...

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Detalhes bibliográficos
Autores: Ardura, Inma Rodríguez, Artola, Antoni Meseguer, Requena, Jordi Vilaseca
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2007
País:Brasil
Recursos:Universidade de São Paulo (USP)
Repositorio:Journal of Information Systems and Technology Management (Online)
Idioma:español
OAI Identifier:oai:revistas.usp.br:article/12795
Acesso em linha:https://revistas.usp.br/jistem/article/view/12795
Access Level:acceso abierto
Palavra-chave:Internet-based sales
implementation
small firm
distribution
Descrição
Resumo:This work aims to provide a general view on the development process of internet-based sales among small distributors, both for firms oriented to end-consumers and for those trading with other organizations. The data presented here was obtained by questioning the owners and senior managers of 803 firms, with fewer than 100 employees, from the commercial distribution sector in Spain. The results reveal the diversity of critical factors (related to the environment, to the characteristics of the organization and their managers) that influence the implementation of internet-based sales systems and its importance as a distribution channel, as well as its contribution to both phenomena.