CRISIS COMMUNICATION IN ADVERTISING: Brands, Prosumers and Mediations

ABSTRACT The crisis Communications is already integrated to the corporate Communications, although it is more effectively applied in media relations offices. PhD Professor Karine Berthelot-Guide, from Paris-Sorbonne University, in France, brings the concept to advertising, which increases the intere...

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Bibliographic Details
Author: Rett, Lucimara
Format: article
Status:Published version
Publication Date:2016
Country:Brasil
Institution:Universidade Federal do Tocantins (UFT)
Repository:Revista Observatório
Language:Portuguese
OAI Identifier:oai:ojs.revista.uft.edu.br:article/1862
Online Access:https://sistemas.uft.edu.br/periodicos/index.php/observatorio/article/view/1862
Access Level:Open access
Keyword:Advertising
Brands
Mediations
Publicidad
Marcas
Mediaciones
Publicidade
Prosumers
Comunicação de Crise.
Mediações
publicidade
comunicação
relações públicas
Description
Summary:ABSTRACT The crisis Communications is already integrated to the corporate Communications, although it is more effectively applied in media relations offices. PhD Professor Karine Berthelot-Guide, from Paris-Sorbonne University, in France, brings the concept to advertising, which increases the interest in this new research challenge for brands in the context of convergence and participatory culture. As an exploratory study, this paper presents some examples where the brand manifestations are challenged by different kinds of mediation reinterpreted by the receiver, namely: space, human and virtual mediations.