CRISIS COMMUNICATION IN ADVERTISING: Brands, Prosumers and Mediations

ABSTRACT The crisis Communications is already integrated to the corporate Communications, although it is more effectively applied in media relations offices. PhD Professor Karine Berthelot-Guide, from Paris-Sorbonne University, in France, brings the concept to advertising, which increases the intere...

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Detalles Bibliográficos
Autor: Rett, Lucimara
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2016
País:Brasil
Institución:Universidade Federal do Tocantins (UFT)
Repositorio:Revista Observatório
Idioma:portugués
OAI Identifier:oai:ojs.revista.uft.edu.br:article/1862
Acceso en línea:https://sistemas.uft.edu.br/periodicos/index.php/observatorio/article/view/1862
Access Level:acceso abierto
Palabra clave:Advertising
Brands
Mediations
Publicidad
Marcas
Mediaciones
Publicidade
Prosumers
Comunicação de Crise.
Mediações
publicidade
comunicação
relações públicas
Descripción
Sumario:ABSTRACT The crisis Communications is already integrated to the corporate Communications, although it is more effectively applied in media relations offices. PhD Professor Karine Berthelot-Guide, from Paris-Sorbonne University, in France, brings the concept to advertising, which increases the interest in this new research challenge for brands in the context of convergence and participatory culture. As an exploratory study, this paper presents some examples where the brand manifestations are challenged by different kinds of mediation reinterpreted by the receiver, namely: space, human and virtual mediations.