Quality of the service and its relation with the self-concept, the social identity and the values
A descriptive research correlation design. Sample of 30 universitary students. Different test were used for measure the variables. The age factor does not have a significant linear correlations with self-esteem, being a group young and middle-age volunteers showing encouragement, self-conf...
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2008 |
| País: | Perú |
| Institución: | Universidad Femenina del Sagrado Corazón |
| Repositorio: | Revistas - Universidad Femenina del Sagrado Corazón |
| Idioma: | español |
| OAI Identifier: | oai:ojs.revistas.unife.edu.pe:article/2736 |
| Acceso en línea: | https://revistas.unife.edu.pe/index.php/avancesenpsicologia/article/view/2736 |
| Access Level: | acceso abierto |
| Palabra clave: | calidad de servicio autoestima identidad social valores voluntariado quality of service,self-esteem social identity values voluntary work |
| Sumario: | A descriptive research correlation design. Sample of 30 universitary students. Different test were used for measure the variables. The age factor does not have a significant linear correlations with self-esteem, being a group young and middle-age volunteers showing encouragement, self-confidence, and who are able to deal better adaptability which means more effort and perseverance in doing their tasks, with a positive attitude. Regarding multiple regressions study, we may infer the correlation between the variable “social identity” and “quality of attention” and” self- esteem” and “values”. |
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