Quality of the service and its relation with the self-concept, the social identity and the values
A descriptive research correlation design. Sample of 30 universitary students. Different test were used for measure the variables. The age factor does not have a significant linear correlations with self-esteem, being a group young and middle-age volunteers showing encouragement, self-conf...
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| Format: | article |
| Status: | Published version |
| Publication Date: | 2008 |
| Country: | Perú |
| Institution: | Universidad Femenina del Sagrado Corazón |
| Repository: | Revistas - Universidad Femenina del Sagrado Corazón |
| Language: | Spanish |
| OAI Identifier: | oai:revistas.unife.edu.pe:article/2736 |
| Online Access: | https://revistas.unife.edu.pe/index.php/avancesenpsicologia/article/view/2736 |
| Access Level: | Open access |
| Keyword: | calidad de servicio autoestima identidad social valores voluntariado quality of service,self-esteem social identity values voluntary work |
| Summary: | A descriptive research correlation design. Sample of 30 universitary students. Different test were used for measure the variables. The age factor does not have a significant linear correlations with self-esteem, being a group young and middle-age volunteers showing encouragement, self-confidence, and who are able to deal better adaptability which means more effort and perseverance in doing their tasks, with a positive attitude. Regarding multiple regressions study, we may infer the correlation between the variable “social identity” and “quality of attention” and” self- esteem” and “values”. |
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