Impact of ISO 9001: 2008 in the Faculty of Engineering of the National University of Chimborazo- Ecuador as part of the Quality Management System

The purpose of this article is to determine the impact of the ISO 9001: 2008 standard on the quality management system at the Faculty of Engineering at the National University of Chimborazo, Ecuador. This research is the result of a field work, where an analysis of the information collected was carr...

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Detalles Bibliográficos
Autores: Salazar Yépez, Wilfrido, Cabrera Vallejo, Mario, Villacres Cevallos, Edison
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2017
País:Perú
Institución:Universidad Nacional Mayor de San Marcos
Repositorio:Revistas - Universidad Nacional Mayor de San Marcos
Idioma:español
OAI Identifier:oai:revistasinvestigacion.unmsm.edu.pe:article/13511
Acceso en línea:https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/13511
Access Level:acceso abierto
Palabra clave:Impacto bueno
Gestión de calidad
Alfa de Cronbach
Good impact
Quality management
Cronbach alpha
Descripción
Sumario:The purpose of this article is to determine the impact of the ISO 9001: 2008 standard on the quality management system at the Faculty of Engineering at the National University of Chimborazo, Ecuador. This research is the result of a field work, where an analysis of the information collected was carried out, through surveys validated by Cronbach's alpha. The sample is of 200 students, with a level of significance of 95%, they were applied to the students in a random way, the results show that the impact is good.