Likert-Type Scale Format Design: State of the Art

Likert-type scales are one of the most commonly used instruments in social sciences and market research. Nonetheless, there is some debate regarding the format needed in these scales to obtain quality data. This study is a review of Likert-type scale formats and their association with data quality....

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Detalles Bibliográficos
Autor: Matas, Antonio
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2018
País:México
Institución:UNIVERSIDAD AUTÓNOMA DE BAJA CALIFORNIA
Repositorio:Revista Electrónica de Investigacion Educativa
Idioma:español
OAI Identifier:oai:ojs.redie.uabc.mx:article/1347
Acceso en línea:https://redie.uabc.mx/redie/article/view/1347
Access Level:acceso abierto
Palabra clave:Escala Likert
encuestas
datos de investigación
sesgo.
Descripción
Sumario:Likert-type scales are one of the most commonly used instruments in social sciences and market research. Nonetheless, there is some debate regarding the format needed in these scales to obtain quality data. This study is a review of Likert-type scale formats and their association with data quality. To that effect, a systematic review was performed, along with a synthesis of content, to identify a series of topics that are relevant due to their methodological implications: response bias and styles, the optimal number of alternatives, reasons for choosing the intermediate response, and the effect of the “No Opinion” alternative. On the basis of an analysis and discussion of these topics, the study presents some recommendations for formatting in the conclusions.