Likert-Type Scale Format Design: State of the Art

Likert-type scales are one of the most commonly used instruments in social sciences and market research. Nonetheless, there is some debate regarding the format needed in these scales to obtain quality data. This study is a review of Likert-type scale formats and their association with data quality....

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Detalhes bibliográficos
Autor: Matas, Antonio
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2018
País:México
Recursos:Universidad Autónoma de Baja California Sur
Repositório:Repositorio Institucional de la UABCS
Idioma:espanhol
OAI Identifier:oai:repositorioinstitucional.uabc.mx:20.500.12930/6262
Acesso em linha:https://redie.uabc.mx/index.php/redie/article/view/1347
Access Level:Acceso aberto
Palavra-chave:Escala Likert
encuestas
datos de investigación
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Descrição
Resumo:Likert-type scales are one of the most commonly used instruments in social sciences and market research. Nonetheless, there is some debate regarding the format needed in these scales to obtain quality data. This study is a review of Likert-type scale formats and their association with data quality. To that effect, a systematic review was performed, along with a synthesis of content, to identify a series of topics that are relevant due to their methodological implications: response bias and styles, the optimal number of alternatives, reasons for choosing the intermediate response, and the effect of the “No Opinion” alternative. On the basis of an analysis and discussion of these topics, the study presents some recommendations for formatting in the conclusions.