Doing emotions and displaying empathy: the construction of online peer support

A variety of computer-mediated health support groups populate the internet. The aim of Chapter 5 is to compare the ways to do emotions and to display empathy in two online mental health forums: one dedicated to borderline personality disorder (BPD) and the other to eating disorders (ED). The analysi...

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Detalles Bibliográficos
Autor: Figueras, Carolina
Tipo de recurso: capítulo de libro
Estado:Versión publicada
Fecha de publicación:2026
País:España
Institución:Universidad de Barcelona
Repositorio:Dipòsit Digital de la UB
OAI Identifier:oai:dnet:ubarcelona__::a847f569e2544568b37d2e24c81b087a
Acceso en línea:https://hdl.handle.net/2445/228910
Access Level:acceso embargado
Palabra clave:Trastorns de la conducta alimentària
Empatia
Trastorns límits de la personalitat
Eating disorders
Empathy
Borderline personality disorder
Descripción
Sumario:A variety of computer-mediated health support groups populate the internet. The aim of Chapter 5 is to compare the ways to do emotions and to display empathy in two online mental health forums: one dedicated to borderline personality disorder (BPD) and the other to eating disorders (ED). The analysis focuses on the use of the perceptual verb ‘to feel’ in both sites. Two patterns of expression of emotions, related to the particularities of each mental health condition, emerged. For the participants in the ED forum, bodily sensations superseded emotions, to the point that the discursive construction of the self was dependent on their physical perceptions. In the BPD group, emotionally bounded states were the main concern shared by members to relate to each other and to somehow anchor an unstable sense of self. In both communities, feelings and emotions were embedded in empathic displays when providing highly person-centred support.