Increasing online shop revenues with web scraping: a case study for the wine sector

Wine has been produced for thousands of years and nowadays we have seen a spread in the wine culture. E-commerce sales of wine have increased considerably and online customer's satisfaction is influenced by quality and price. This paper presents a case study of the company “QuieroVinos, S.L.”,...

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Detalles Bibliográficos
Autores: Jorge, Oriol, Pons, Adrià, Rius, Josep, Vintró Sánchez, Carla|||0000-0003-4189-1500, Mateo, Jordi, Vilaplana, Jordi
Tipo de recurso: artículo
Fecha de publicación:2020
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/381037
Acceso en línea:https://hdl.handle.net/2117/381037
https://dx.doi.org/10.1108/BFJ-07-2019-0522
Access Level:acceso abierto
Palabra clave:Wine
Wine and wine making
Mobile apps
Web sraping
Maketplace
Price
Revenues
Cloud
Vi
Indústria vinícola
Aplicacions mòbils
Àrees temàtiques de la UPC::Economia i organització d'empreses::Comerç electrònic
Àrees temàtiques de la UPC::Economia i organització d'empreses::Competitivitat i innovació
Descripción
Sumario:Wine has been produced for thousands of years and nowadays we have seen a spread in the wine culture. E-commerce sales of wine have increased considerably and online customer's satisfaction is influenced by quality and price. This paper presents a case study of the company “QuieroVinos, S.L.”, an online wine shop founded in 2015 that sells Spanish wines in two main marketplaces.With the final target of increasing the company profits it has been designed and developed an application to track the prices of competitors for a set of products. This information will be used to set the product prices in order to offer the products both competitively and profitably in each Marketplace. This application must check, by tacking into account information such as the product cost or the minimum product margin, if it is possible to decrease the price in order to reach the top cheapest position and as a consequence, increase the sales.The application improved in a notorious way the company's results in terms of sales and shipping costs. It must be said that without the use of the presented application, performing the price comparison process within each one of the marketplaces would have taken a long time. Moreover, as prices change very frequently, the obtained information has a very limited time value, and the competitors prices should be analyzed daily in order to take accurate decisions regarding the company's price policy. Although the application has been designed for the wine sector and the two named marketplace, it could be exported to other sectors. For that, it should be implemented new modules to collect information regarding the competitor's price of the products selling on each corresponding marketplace.