Double-entry analysis system (DEAS) for comprehensive quality evaluation of websites: case study in the tourism sector

A new analysis system for evaluating website quality is presented. It is characterized by its ability to interrelate and eva- luate both technical and strategic aspects of a website. It is based on the premise that, while the technical aspects that govern the operation and functionality have a great...

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Detalles Bibliográficos
Autores: Sanabre, Carles, Pedraza, Rafael, Vinyals Mirabent, Sara
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2020
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:10230/48880
Acceso en línea:http://hdl.handle.net/10230/48880
http://dx.doi.org/10.3145/epi.2020.jul.32
Access Level:acceso abierto
Palabra clave:Websites
Website quality
Website evaluation
Web quality index
Strategic web quality
Technical web quality
Compre-hensive web quality
Analysis systems
Methods
Web strategy
Tourist websites
E-tourism
Descripción
Sumario:A new analysis system for evaluating website quality is presented. It is characterized by its ability to interrelate and eva- luate both technical and strategic aspects of a website. It is based on the premise that, while the technical aspects that govern the operation and functionality have a great impact on the quality of a website, they do not guarantee its success on their own. This approach differs from those commonly adopted in analysis systems, since until now most of them have been developed by adopting a predominantly operational or functional view.