Employee engagement and well-being in times of Covid-19: a proposal of the 5Cs model

The COVID-19 pandemic has had an unprecedented impact on the labor market. The psychological pressure and uncertainty caused by the current changing workplace environment have led to negative consequences for workers. Considering the predictive relationship between employee engagement and wellbeing...

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Authors: De la Calle-Duran, María-Carmen, Rodríguez-Sánchez, José-Luis
Format: article
Publication Date:2021
Country:España
Institution:Universidad Rey Juan Carlos
Repository:BURJC-Digital. Repositorio Institucional de la Universidad Rey Juan Carlos
OAI Identifier:oai:burjcdigital.urjc.es:10115/33173
Online Access:https://hdl.handle.net/10115/33173
Access Level:Open access
Keyword:employee engagement
conciliation
cultivation
confidence
compensation
communication
wellbeing
COVID-19
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spelling Employee engagement and well-being in times of Covid-19: a proposal of the 5Cs modelDe la Calle-Duran, María-CarmenRodríguez-Sánchez, José-Luisemployee engagementconciliationcultivationconfidencecompensationcommunicationwellbeingCOVID-19The COVID-19 pandemic has had an unprecedented impact on the labor market. The psychological pressure and uncertainty caused by the current changing workplace environment have led to negative consequences for workers. Considering the predictive relationship between employee engagement and wellbeing and in light of this unprecedented situation that affects workers of all the industries worldwide, this study aims to identify the key main drivers of employee engagement that can lead to employee wellbeing in the current context. Through a literature review, a theoretical model to strengthen engagement in times of COVID-19 is proposed. The main factors are conciliation, cultivation, confidence, compensation, and communication. Whereas prior to the pandemic, firms had already understood the need to achieve this, it is now considered a vital tool for staff health and wellbeing. This article makes two main contributions. First, it provides a model for boosting employee engagement, and therefore, wellbeing. Second, managerial suggestions are made to apply the theoretical model.Multidisciplinary Digital Publishing Institute (MDPI)202420242021info:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/10115/33173reponame:BURJC-Digital. Repositorio Institucional de la Universidad Rey Juan Carlosinstname:Universidad Rey Juan CarlosInglésAttribution 4.0 Internacionalhttp://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessoai:burjcdigital.urjc.es:10115/331732026-06-24T12:48:17Z
dc.title.none.fl_str_mv Employee engagement and well-being in times of Covid-19: a proposal of the 5Cs model
title Employee engagement and well-being in times of Covid-19: a proposal of the 5Cs model
spellingShingle Employee engagement and well-being in times of Covid-19: a proposal of the 5Cs model
De la Calle-Duran, María-Carmen
employee engagement
conciliation
cultivation
confidence
compensation
communication
wellbeing
COVID-19
title_short Employee engagement and well-being in times of Covid-19: a proposal of the 5Cs model
title_full Employee engagement and well-being in times of Covid-19: a proposal of the 5Cs model
title_fullStr Employee engagement and well-being in times of Covid-19: a proposal of the 5Cs model
title_full_unstemmed Employee engagement and well-being in times of Covid-19: a proposal of the 5Cs model
title_sort Employee engagement and well-being in times of Covid-19: a proposal of the 5Cs model
dc.creator.none.fl_str_mv De la Calle-Duran, María-Carmen
Rodríguez-Sánchez, José-Luis
author De la Calle-Duran, María-Carmen
author_facet De la Calle-Duran, María-Carmen
Rodríguez-Sánchez, José-Luis
author_role author
author2 Rodríguez-Sánchez, José-Luis
author2_role author
dc.subject.none.fl_str_mv employee engagement
conciliation
cultivation
confidence
compensation
communication
wellbeing
COVID-19
topic employee engagement
conciliation
cultivation
confidence
compensation
communication
wellbeing
COVID-19
description The COVID-19 pandemic has had an unprecedented impact on the labor market. The psychological pressure and uncertainty caused by the current changing workplace environment have led to negative consequences for workers. Considering the predictive relationship between employee engagement and wellbeing and in light of this unprecedented situation that affects workers of all the industries worldwide, this study aims to identify the key main drivers of employee engagement that can lead to employee wellbeing in the current context. Through a literature review, a theoretical model to strengthen engagement in times of COVID-19 is proposed. The main factors are conciliation, cultivation, confidence, compensation, and communication. Whereas prior to the pandemic, firms had already understood the need to achieve this, it is now considered a vital tool for staff health and wellbeing. This article makes two main contributions. First, it provides a model for boosting employee engagement, and therefore, wellbeing. Second, managerial suggestions are made to apply the theoretical model.
publishDate 2021
dc.date.none.fl_str_mv 2021
2024
2024
dc.type.none.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://hdl.handle.net/10115/33173
url https://hdl.handle.net/10115/33173
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.rights.none.fl_str_mv Attribution 4.0 Internacional
http://creativecommons.org/licenses/by/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Attribution 4.0 Internacional
http://creativecommons.org/licenses/by/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Multidisciplinary Digital Publishing Institute (MDPI)
publisher.none.fl_str_mv Multidisciplinary Digital Publishing Institute (MDPI)
dc.source.none.fl_str_mv reponame:BURJC-Digital. Repositorio Institucional de la Universidad Rey Juan Carlos
instname:Universidad Rey Juan Carlos
instname_str Universidad Rey Juan Carlos
reponame_str BURJC-Digital. Repositorio Institucional de la Universidad Rey Juan Carlos
collection BURJC-Digital. Repositorio Institucional de la Universidad Rey Juan Carlos
repository.name.fl_str_mv
repository.mail.fl_str_mv
_version_ 1869423903011504128
score 15,812429

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