Exploring the dark side of engagement: hidden costs to job satisfaction and well-being
This thesis examines the less explored side of employee engagement, particularly how it relates to emotional labor, stress, and job satisfaction. While engagement is often seen as positive, the research shows that it can also have unintended negative effects on employee well-being. By investigating...
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| Tipo de recurso: | tesis doctoral |
| Estado: | Versión publicada |
| Fecha de publicación: | 2025 |
| País: | España |
| Institución: | CBUC, CESCA |
| Repositorio: | TDR. Tesis Doctorales en Red |
| OAI Identifier: | oai:www.tdx.cat:10803/695023 |
| Acceso en línea: | http://hdl.handle.net/10803/695023 |
| Access Level: | acceso abierto |
| Palabra clave: | Employee engagement Work stress Job satisfaction Emotional labor Emotional regulation Employee well-being Ciències econòmiques i empresarials 331 |
| Sumario: | This thesis examines the less explored side of employee engagement, particularly how it relates to emotional labor, stress, and job satisfaction. While engagement is often seen as positive, the research shows that it can also have unintended negative effects on employee well-being. By investigating these connections in depth, the study sheds light on how emotional demands at work may influence the experience of engagement and its outcomes. The findings offer useful insights for both scholars and practitioners, highlighting the need for a more balanced approach when promoting engagement in the workplace. This research aims to open up new directions for understanding and managing engagement in a way that supports both performance and employee health. |
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