Talent Management, Affective Organizational Commitment and Service Performance in Local Government

alent management (TM) is a fundamental issue for both private and public sector companies. This study analyzes the impact of TM on service performance (SP) and the mediating role of affective organizational commitment (AOC). We analyze a sample of 104 local government employees with three measures o...

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Detalles Bibliográficos
Autores: Luna-Arocas, Roberto, Lara García, Francisco Javier
Tipo de recurso: artículo
Fecha de publicación:2020
País:España
Institución:Universidad Católica de Valencia San Vicente Mártir
Repositorio:RIUCV. Repositorio de la Universidad Católica de Valencia San Vicente Mártir
Idioma:inglés
OAI Identifier:oai:riucv.ucv.es:20.500.12466/3679
Acceso en línea:http://hdl.handle.net/20.500.12466/3679
Access Level:acceso abierto
Palabra clave:Talent management
Local government
Organizational commitment
Service performance
5311 Organización y Dirección de Empresas
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spelling Talent Management, Affective Organizational Commitment and Service Performance in Local GovernmentLuna-Arocas, RobertoLara García, Francisco JavierTalent managementLocal governmentOrganizational commitmentService performance5311 Organización y Dirección de Empresasalent management (TM) is a fundamental issue for both private and public sector companies. This study analyzes the impact of TM on service performance (SP) and the mediating role of affective organizational commitment (AOC). We analyze a sample of 104 local government employees with three measures of TM, AOC and SP. The mediation hypothesis of AOC was also raised in the study using Baron and Kenny’s methodology and Hayes PROCESS. The results reveal how AOC is a total mediating variable in the causal relationship TM→SP. This study is cross-sectional. Common-method bias is controlled in the study. The results involves a concern for improving services through the professionals who provide them, which in turn entails managing people in a way that is different, more flexible, less bureaucratic, and more client- or citizen-oriented. Given the scant research exploring the role of talent management in public services, this article offers valuable insights for scientific literature and practitioners in the public administration.20242024-01-1820202020-01-0120202020-01-01journal articlehttp://purl.org/coar/resource_type/c_6501info:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/20.500.12466/3679reponame:RIUCV. Repositorio de la Universidad Católica de Valencia San Vicente Mártirinstname:Universidad Católica de Valencia San Vicente MártirInglésengopen accesshttp://purl.org/coar/access_right/c_abf2Atribución 4.0 Internacionalhttp://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessoai:riucv.ucv.es:20.500.12466/36792026-06-19T08:32:07Z
dc.title.none.fl_str_mv Talent Management, Affective Organizational Commitment and Service Performance in Local Government
title Talent Management, Affective Organizational Commitment and Service Performance in Local Government
spellingShingle Talent Management, Affective Organizational Commitment and Service Performance in Local Government
Luna-Arocas, Roberto
Talent management
Local government
Organizational commitment
Service performance
5311 Organización y Dirección de Empresas
title_short Talent Management, Affective Organizational Commitment and Service Performance in Local Government
title_full Talent Management, Affective Organizational Commitment and Service Performance in Local Government
title_fullStr Talent Management, Affective Organizational Commitment and Service Performance in Local Government
title_full_unstemmed Talent Management, Affective Organizational Commitment and Service Performance in Local Government
title_sort Talent Management, Affective Organizational Commitment and Service Performance in Local Government
dc.creator.none.fl_str_mv Luna-Arocas, Roberto
Lara García, Francisco Javier
author Luna-Arocas, Roberto
author_facet Luna-Arocas, Roberto
Lara García, Francisco Javier
author_role author
author2 Lara García, Francisco Javier
author2_role author
dc.contributor.none.fl_str_mv
dc.subject.none.fl_str_mv Talent management
Local government
Organizational commitment
Service performance
5311 Organización y Dirección de Empresas
topic Talent management
Local government
Organizational commitment
Service performance
5311 Organización y Dirección de Empresas
description alent management (TM) is a fundamental issue for both private and public sector companies. This study analyzes the impact of TM on service performance (SP) and the mediating role of affective organizational commitment (AOC). We analyze a sample of 104 local government employees with three measures of TM, AOC and SP. The mediation hypothesis of AOC was also raised in the study using Baron and Kenny’s methodology and Hayes PROCESS. The results reveal how AOC is a total mediating variable in the causal relationship TM→SP. This study is cross-sectional. Common-method bias is controlled in the study. The results involves a concern for improving services through the professionals who provide them, which in turn entails managing people in a way that is different, more flexible, less bureaucratic, and more client- or citizen-oriented. Given the scant research exploring the role of talent management in public services, this article offers valuable insights for scientific literature and practitioners in the public administration.
publishDate 2020
dc.date.none.fl_str_mv 2020
2020-01-01
2020
2020-01-01
2024
2024-01-18
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/20.500.12466/3679
url http://hdl.handle.net/20.500.12466/3679
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Atribución 4.0 Internacional
http://creativecommons.org/licenses/by/4.0/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Atribución 4.0 Internacional
http://creativecommons.org/licenses/by/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:RIUCV. Repositorio de la Universidad Católica de Valencia San Vicente Mártir
instname:Universidad Católica de Valencia San Vicente Mártir
instname_str Universidad Católica de Valencia San Vicente Mártir
reponame_str RIUCV. Repositorio de la Universidad Católica de Valencia San Vicente Mártir
collection RIUCV. Repositorio de la Universidad Católica de Valencia San Vicente Mártir
repository.name.fl_str_mv
repository.mail.fl_str_mv
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