Engagement in newspaper newsrooms: a view from the editors in chief

In this article, we analyze how news media editors approach the management of their audiences’ engagement, specifically detecting how they define engagement and what they comprehend about this concept. The article also establishes whether working on deeper and more qualitative knowledge allows news...

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Detalles Bibliográficos
Autores: Benavides, C. (Cristóbal)|||/items/4204927a-d9b4-418d-9497-dae0430506e6, Vara-Miguel, A. (Alfonso)|||/items/10a5375a-7f69-495a-96e6-d0d6aca94c44, Sánchez-Tabernero, A. (Alfonso)|||/items/07b0ccf9-4279-462c-ab75-8ca7ecd8b449, Brito, J.I. (Juan-Ignacio)|||/items/5d0f89c1-c3a2-462b-831b-06f85ff2eb51
Tipo de recurso: artículo
Fecha de publicación:2022
País:España
Institución:Universidad de Navarra
Repositorio:Dadun. Depósito Académico Digital de la Universidad de Navarra
Idioma:inglés
OAI Identifier:oai:dadun.unav.edu:10171/68021
Acceso en línea:https://ijoc.org/index.php/ijoc/article/view/18711
Access Level:acceso abierto
Palabra clave:Journalism
Engagement
Newsroom
Newspapers
Audiences
Descripción
Sumario:In this article, we analyze how news media editors approach the management of their audiences’ engagement, specifically detecting how they define engagement and what they comprehend about this concept. The article also establishes whether working on deeper and more qualitative knowledge allows news media editors to better understand and connect with their audience. Additionally, this work seeks to identify, through 16 interviews in Chile and Spain, the editors’ perceptions about how all this can influence decision making within the newsroom. Results show that although editors perceive that engagement is a useful tool to better understand users, they do not make concrete managerial decisions to achieve that goal.