Boosting advice and knowledge sharing among healthcare professionals

Purpose - This study aims to investigate the dynamics of knowledge sharing in health care, exploring some of the factors that are more likely to influence the evolution of idea sharing and advice seeking in health care. Design/methodology/approach - The authors engaged 50 pediatricians representing...

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Detalles Bibliográficos
Autores: Colladon, Andrea Fronzetti, Grippa, Francesca|||0000-0003-3537-6326, Broccatelli, Chiara|||0000-0002-1289-174X, Mauren, Cynthia|||0000-0001-8482-9526, Mckinsey, Scarlett|||0009-0004-9926-3683, Kattan, Jacob, Sutton, Evelyne St John|||0000-0003-2296-1315, Satlin, Lisa|||0000-0002-1744-1748, Bucuvalas, John
Tipo de recurso: artículo
Fecha de publicación:2023
País:España
Institución:Universitat Autònoma de Barcelona
Repositorio:Dipòsit Digital de Documents de la UAB
Idioma:inglés
OAI Identifier:oai:ddd.uab.cat:292377
Acceso en línea:https://ddd.uab.cat/record/292377
https://dx.doi.org/urn:doi:10.1108/jkm-06-2022-0499
Access Level:acceso abierto
Palabra clave:Advice networks
Knowledge sharing
Healthcare teams
Social Network Analysis
Stochastic
Actor Oriented Models
Descripción
Sumario:Purpose - This study aims to investigate the dynamics of knowledge sharing in health care, exploring some of the factors that are more likely to influence the evolution of idea sharing and advice seeking in health care. Design/methodology/approach - The authors engaged 50 pediatricians representing many subspecialties at a mid-size US children's hospital using a social network survey to map and measure advice seeking and idea sharing networks. Through the application of Stochastic Actor-Oriented Models, the authors compared the structure of the two networks prior to a leadership program and eight weeks post conclusion. Findings - The models indicate that health-care professionals carefully and intentionally choose with whom they share ideas and from whom to seek advice. The process is fluid, non-hierarchical and open to changing partners. Significant transitivity effects indicate that the processes of knowledge sharing can be supported by mediation and brokerage. Originality/value - Hospital administrators can use this method to assess knowledge-sharing dynamics, design and evaluate professional development initiatives and promote new organizational structures that break down communication silos. This work contributes to the literature on knowledge sharing in health care by adopting a social network approach, going beyond the dyadic level and assessing the indirect influence of peers' relationships on individual networks.