Using MILP to plan holidays and working hours under an annualised hours agreement

Annualising work hours (AH) is a means of achievement flexibility in the use of human resources to face the seasonal nature of demand. In Corominas et al. (1) two MILP models are used to solve the problem of planning staff working hours with annual horizon. The costs due to overtime and to the emplo...

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Detalles Bibliográficos
Autores: Corominas Subias, Albert|||0000-0002-4795-7761, Lusa García, Amaia|||0000-0002-1408-6496, Pastor Moreno, Rafael|||0000-0002-6188-4458
Tipo de recurso: informe técnico
Fecha de publicación:2006
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/306
Acceso en línea:https://hdl.handle.net/2117/306
Access Level:acceso abierto
Palabra clave:Manpower planning
Integer programming
Hours of labor
Service industries
Annualised hours
Service industry
Hores de treball anual
Horas de trabajo anual
Programació entera
Programación entera
Mà d'obra -- Planificació
Indústries de serveis -- Direcció i administració
Classificació AMS::90 Operations research, mathematical programming
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció
Descripción
Sumario:Annualising work hours (AH) is a means of achievement flexibility in the use of human resources to face the seasonal nature of demand. In Corominas et al. (1) two MILP models are used to solve the problem of planning staff working hours with annual horizon. The costs due to overtime and to the employment of temporary workers are minimised, and the distribution of working time over the course of the year for each worker and the distribution of working time provided by temporary workers are regularised. In the aforementioned paper, the following is assumed: (i) the holiday weeks are fixed a priori and (ii) the workers are from different categories who are able to perform specific type of task have se same efficiency; moreover, the values of the binary variables (and others) in the second model are fixed to those in the first model (thus, in the second model these will intervene as constants and not as variables, resulting in an LP model). In the present paper, these assumptions are relaxed and a more general problem is solved. The computational experiment leads to the conclusion that MILP is a technique suited to dealing with the problem.