Rule extraction for process mining based on machine learning techniques

Process mining is a discipline that has been gaining importance by offering a set of techniques that allow extracting knowledge from the event logs in which the information generated in the execution of processes is stored. One of the main objectives in process mining is to understand what has happe...

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Detalles Bibliográficos
Autor: Benavides Álvarez, Tomás
Tipo de recurso: tesis de maestría
Fecha de publicación:2024
País:España
Institución:Universidad de Santiago de Compostela (USC)
Repositorio:Minerva. Repositorio Institucional de la Universidad de Santiago de Compostela
Idioma:inglés
OAI Identifier:oai:minerva.usc.gal:10347/37710
Acceso en línea:https://hdl.handle.net/10347/37710
Access Level:acceso abierto
Palabra clave:Process mining
Healthcare processes
Declarative processes
Decision trees
120304 Inteligencia artificial
Descripción
Sumario:Process mining is a discipline that has been gaining importance by offering a set of techniques that allow extracting knowledge from the event logs in which the information generated in the execution of processes is stored. One of the main objectives in process mining is to understand what has happened during the execution of a process. Typically, this goal is achieved by manually exploring the actual model, describing the behaviour of the process and temporal and frequency analytics on its variants and business indicators. In this paper, an innovative approach based on decision trees is presented that allows the automatic classification of certain behaviours that occur during a process based on the information generated during its executions and the variables associated with them, so that process stakeholders can have a better understanding of what is going on and thus improve decision making. This technique has been validated on a medical process, the Aortic Stenosis Integrated Care Process (AS ICP) implemented in the Cardiology Department of the University Hospital of Santiago de Compostela. On this process, the waiting times of patients have been tackled in order to extract those patient profiles susceptible to delays or to be prioritised.