Corporate hosts: The rise of professional management in the short-term rental industry

This paper explores the rise of short-term rental (STR) management companies and reveals the transition from a sharing economy activity to the consolidation of a professional industry hinging on what we call ‘corporate hosts’. By relying on interviews with companies operating in Lisbon and Porto, Po...

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Detalles Bibliográficos
Autores: Cocola Gant, Agustín, Jover Báez, Jaime, Carvalho, Luis, Chamusca, Pedro
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2021
País:España
Institución:Universidad de Sevilla (US)
Repositorio:idUS. Depósito de Investigación de la Universidad de Sevilla
OAI Identifier:oai:idus.us.es:11441/139362
Acceso en línea:https://hdl.handle.net/11441/139362
https://doi.org/10.1016/j.tmp.2021.100879
Access Level:acceso abierto
Palabra clave:Short-term rentals
Airbnb
Sharing economy
Vertical integration
Platform economy
Digital technology
High growth firms
Professionalization
Descripción
Sumario:This paper explores the rise of short-term rental (STR) management companies and reveals the transition from a sharing economy activity to the consolidation of a professional industry hinging on what we call ‘corporate hosts’. By relying on interviews with companies operating in Lisbon and Porto, Portugal, we found: first, that a phenomenon of market concentration occurred in which individual hosts have outsourced the management of their properties to corporate hosts; second, that through the use of digital technology and vertical integration, corporate hosts are able to enhance the profitability of large portfolios of STRs; and, third, that corporate hosts imitate practices from the hotel industry, leading to the formation of a hybrid product in which the lines between hotels and STRs have blurred. We argue that corporate hosts constitute a new layer of intermediation that challenges the way we understand the STR industry and the overall functioning of this market.