Demand-Side Constraints Affecting Consumer Attitudes Toward Digital Short-Term Rental Platforms Across Five European Countries: A Signaling Theory Perspective

This study examines the demand-side constraints influencing consumer attitudes toward digital short-term rental platforms across five European countries (Spain, Italy, Croatia, UK, and Turkey). Drawing on signaling theory and utilizing structural equation modeling (SEM) with a sample of 534 consumer...

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Detalles Bibliográficos
Autores: Giglio, Carlo, Bıçakcıoğlu-Peynirci, Nilay, Alonso Almeida, María del Mar, Miguel, Cristina, Nacinovic Braje, Ivana
Tipo de recurso: artículo
Fecha de publicación:2025
País:España
Institución:Universidad Autónoma de Madrid
Repositorio:Biblos-e Archivo. Repositorio Institucional de la UAM
Idioma:inglés
OAI Identifier:oai:dnet:biblosearchi::b9a0a9e5c2e6937d4e245ae7c78819fa
Acceso en línea:https://hdl.handle.net/10486/760160
https://dx.doi.org/10.1108/IMR-10-2024-0432
Access Level:acceso abierto
Palabra clave:Digital short-term rentals
Consumer behavior
Sharing economy
Economía
Ciencias Sociales
Descripción
Sumario:This study examines the demand-side constraints influencing consumer attitudes toward digital short-term rental platforms across five European countries (Spain, Italy, Croatia, UK, and Turkey). Drawing on signaling theory and utilizing structural equation modeling (SEM) with a sample of 534 consumers, the research identifies perceived risk and lack of service quality as key barriers, with distrust acting as a primary mediator. The findings suggest that platform managers and policymakers should prioritize trust-building strategies—such as third-party certifications and transparent information—to mitigate these risks. The work specifically contributes to the understanding of "non-users" and the cross-country variability of digital market signals