Cybersecurity in tourism and hospitality management research: current issues, trends, and an agenda for future research

This paper compares two literature reviews on cybersecurity issues focused on the mature organisations, business and management field, and the embryonic tourism and hos-pitality area. Hence, we use the general study on the former as a benchmark for the narrower review on the latter, to map the curre...

Descripción completa

Detalles Bibliográficos
Autores: Alonso Almeida, María del Mar, Giglio, Carlo
Tipo de recurso: artículo
Fecha de publicación:2024
País:España
Institución:Universidad Autónoma de Madrid
Repositorio:Biblos-e Archivo. Repositorio Institucional de la UAM
Idioma:inglés
OAI Identifier:oai:repositorio.uam.es:10486/713688
Acceso en línea:http://hdl.handle.net/10486/713688
https://dx.doi.org/10.6018/turismo.616471
Access Level:acceso abierto
Palabra clave:Cybersecurity
Cybercrime
Cyberattack
Cyber education
Ciberseguridad
Ciberdelito
Ciberataque
Educación cibernética
Empresa
Informática
id ES_c1b2cd5d1c387a73efe91c3d7ac49274
oai_identifier_str oai:repositorio.uam.es:10486/713688
network_acronym_str ES
network_name_str España
repository_id_str
spelling Cybersecurity in tourism and hospitality management research: current issues, trends, and an agenda for future researchCiberseguridad en la investigación en turismo y hotelería: temas de actualidad, tendencias y una agenda para futuras investigacionesAlonso Almeida, María del MarGiglio, CarloCybersecurityCybercrimeCyberattackCyber educationCiberseguridadCiberdelitoCiberataqueEducación cibernéticaEmpresaInformáticaThis paper compares two literature reviews on cybersecurity issues focused on the mature organisations, business and management field, and the embryonic tourism and hos-pitality area. Hence, we use the general study on the former as a benchmark for the narrower review on the latter, to map the current trends and identify the corresponding gaps. Findings suggest the following topic clusters for future research: (1) machine learning, artificial intel-ligence, blockchain, big data; (2) fraud and reputation; (3) phishing and social engineering; (4) human security and user educationEste artículo compara dos revisiones bibliográficas sobre cuestiones de ciberseguridad centradas en el ámbito de las empresas y la gestión empresarial, por una parte, y en el sector del turismo y la hostelería por otra. De este modo, se utiliza el estudio general en el ámbito empresarial como punto de referencia para el análisis sobre el sector del turismo, con el fin de trazar las tendencias actuales e identificar las lagunas existentes. Los resultados sugieren los siguientes temas para futuras investigaciones: (1) aprendizaje automático, inteligencia artificial, blockchain y big data; (2) fraude y reputación; (3) phishing e ingeniería social; (4) seguridad y educaciónThis work was supported by the: Spanish Ministry of Universities, Recovery, Transformation and Resilience Plan, and the Autonomous University of Madrid under Grant CA2/RSUE/2021-00659; Chinese Ministry of Science and Technology and the University of Science and Technology of China, Hefei City, P.R.China under Grant DL2023200001L.Servicio de Publicaciones de la Universidad de MurciaDepartamento de Organización de EmpresasFacultad de Ciencias Económicas y Empresariales20242024-06-28research articlehttp://purl.org/coar/resource_type/c_2df8fbb1VoRhttp://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10486/713688https://dx.doi.org/10.6018/turismo.616471reponame:Biblos-e Archivo. Repositorio Institucional de la UAMinstname:Universidad Autónoma de MadridInglésengopen accesshttp://purl.org/coar/access_right/c_abf2Attribution-NonCommercial-NoDerivatives 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessoai:repositorio.uam.es:10486/7136882026-06-23T12:46:27Z
dc.title.none.fl_str_mv Cybersecurity in tourism and hospitality management research: current issues, trends, and an agenda for future research
Ciberseguridad en la investigación en turismo y hotelería: temas de actualidad, tendencias y una agenda para futuras investigaciones
title Cybersecurity in tourism and hospitality management research: current issues, trends, and an agenda for future research
spellingShingle Cybersecurity in tourism and hospitality management research: current issues, trends, and an agenda for future research
Alonso Almeida, María del Mar
Cybersecurity
Cybercrime
Cyberattack
Cyber education
Ciberseguridad
Ciberdelito
Ciberataque
Educación cibernética
Empresa
Informática
title_short Cybersecurity in tourism and hospitality management research: current issues, trends, and an agenda for future research
title_full Cybersecurity in tourism and hospitality management research: current issues, trends, and an agenda for future research
title_fullStr Cybersecurity in tourism and hospitality management research: current issues, trends, and an agenda for future research
title_full_unstemmed Cybersecurity in tourism and hospitality management research: current issues, trends, and an agenda for future research
title_sort Cybersecurity in tourism and hospitality management research: current issues, trends, and an agenda for future research
dc.creator.none.fl_str_mv Alonso Almeida, María del Mar
Giglio, Carlo
author Alonso Almeida, María del Mar
author_facet Alonso Almeida, María del Mar
Giglio, Carlo
author_role author
author2 Giglio, Carlo
author2_role author
dc.contributor.none.fl_str_mv Departamento de Organización de Empresas
Facultad de Ciencias Económicas y Empresariales
dc.subject.none.fl_str_mv Cybersecurity
Cybercrime
Cyberattack
Cyber education
Ciberseguridad
Ciberdelito
Ciberataque
Educación cibernética
Empresa
Informática
topic Cybersecurity
Cybercrime
Cyberattack
Cyber education
Ciberseguridad
Ciberdelito
Ciberataque
Educación cibernética
Empresa
Informática
description This paper compares two literature reviews on cybersecurity issues focused on the mature organisations, business and management field, and the embryonic tourism and hos-pitality area. Hence, we use the general study on the former as a benchmark for the narrower review on the latter, to map the current trends and identify the corresponding gaps. Findings suggest the following topic clusters for future research: (1) machine learning, artificial intel-ligence, blockchain, big data; (2) fraud and reputation; (3) phishing and social engineering; (4) human security and user education
publishDate 2024
dc.date.none.fl_str_mv 2024
2024-06-28
dc.type.none.fl_str_mv research article
http://purl.org/coar/resource_type/c_2df8fbb1
VoR
http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/10486/713688
https://dx.doi.org/10.6018/turismo.616471
url http://hdl.handle.net/10486/713688
https://dx.doi.org/10.6018/turismo.616471
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial-NoDerivatives 4.0 International
http://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial-NoDerivatives 4.0 International
http://creativecommons.org/licenses/by-nc-nd/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Servicio de Publicaciones de la Universidad de Murcia
publisher.none.fl_str_mv Servicio de Publicaciones de la Universidad de Murcia
dc.source.none.fl_str_mv reponame:Biblos-e Archivo. Repositorio Institucional de la UAM
instname:Universidad Autónoma de Madrid
instname_str Universidad Autónoma de Madrid
reponame_str Biblos-e Archivo. Repositorio Institucional de la UAM
collection Biblos-e Archivo. Repositorio Institucional de la UAM
repository.name.fl_str_mv
repository.mail.fl_str_mv
_version_ 1869418581320531969
score 15.812429