Cybersecurity in tourism and hospitality management research: current issues, trends, and an agenda for future research

This paper compares two literature reviews on cybersecurity issues focused on the mature organisations, business and management field, and the embryonic tourism and hos-pitality area. Hence, we use the general study on the former as a benchmark for the narrower review on the latter, to map the curre...

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Detalles Bibliográficos
Autores: Alonso Almeida, María del Mar, Giglio, Carlo
Tipo de recurso: artículo
Fecha de publicación:2024
País:España
Institución:Universidad Autónoma de Madrid
Repositorio:Biblos-e Archivo. Repositorio Institucional de la UAM
Idioma:inglés
OAI Identifier:oai:repositorio.uam.es:10486/713688
Acceso en línea:http://hdl.handle.net/10486/713688
https://dx.doi.org/10.6018/turismo.616471
Access Level:acceso abierto
Palabra clave:Cybersecurity
Cybercrime
Cyberattack
Cyber education
Ciberseguridad
Ciberdelito
Ciberataque
Educación cibernética
Empresa
Informática
Descripción
Sumario:This paper compares two literature reviews on cybersecurity issues focused on the mature organisations, business and management field, and the embryonic tourism and hos-pitality area. Hence, we use the general study on the former as a benchmark for the narrower review on the latter, to map the current trends and identify the corresponding gaps. Findings suggest the following topic clusters for future research: (1) machine learning, artificial intel-ligence, blockchain, big data; (2) fraud and reputation; (3) phishing and social engineering; (4) human security and user education