A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personal

The present research was an empirical endeavor to build a sturdy theorization linking trust in supervisor and co-worker supports, emotional exhaustion, depersonalization, reduced personal accomplishment, and hotel employee turnover at workplace. A quantitative approach and survey methodology were ut...

Full description

Bibliographic Details
Authors: Han, Heesup, Quan, Wei, Al-Ansi, Amr, Chung, Hyunah, Hafaz Ngah, Abdul, Ariza Montes, José Antonio, Vega Muñoz, Alejandro
Format: article
Publication Date:2020
Country:España
Institution:Universidad Loyola Andalucía
Repository:Brújula
OAI Identifier:oai:repositorio.uloyola.es:20.500.12412/4155
Online Access:https://hdl.handle.net/20.500.12412/4155
Access Level:Open access
Keyword:Hotel employee
Turnover
Trust in support
Burnout
Emotional exhaustion
Depersonalization
Reduced personal accomplishment
id ES_c05c04803fbfb628e2e4fea620781cae
oai_identifier_str oai:repositorio.uloyola.es:20.500.12412/4155
network_acronym_str ES
network_name_str España
repository_id_str
spelling A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personalHan, HeesupQuan, WeiAl-Ansi, AmrChung, HyunahHafaz Ngah, AbdulAriza Montes, José AntonioVega Muñoz, AlejandroHotel employeeTurnoverTrust in supportBurnoutEmotional exhaustionDepersonalizationReduced personal accomplishmentThe present research was an empirical endeavor to build a sturdy theorization linking trust in supervisor and co-worker supports, emotional exhaustion, depersonalization, reduced personal accomplishment, and hotel employee turnover at workplace. A quantitative approach and survey methodology were utilized. This research successfully explored the intricate associations between trust-in-support factors and burnout dimensions and uncovered the possible influence of such relationships on employee turnover in the hotel context. In addition, emotional exhaustion and reduced personal accomplishment among burnout constituents significantly affected turnover. These variables also strengthened the influence of trust in supervisor support on hotel employee turnover, acting as significant mediators. A salient role of emotional exhaustion in escalating employee turnover was unearthed. Overall, this research demonstrated the importance of trust in support and its role in reducing the burnout phenomenon among hotel employees and explaining their voluntary turnover decision formation in a satisfactory manner.2020info:eu-repo/semantics/articlehttps://hdl.handle.net/20.500.12412/4155reponame:Brújulainstname:Universidad Loyola AndalucíaIngléshttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessoai:repositorio.uloyola.es:20.500.12412/41552026-06-24T12:48:37Z
dc.title.none.fl_str_mv A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personal
title A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personal
spellingShingle A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personal
Han, Heesup
Hotel employee
Turnover
Trust in support
Burnout
Emotional exhaustion
Depersonalization
Reduced personal accomplishment
title_short A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personal
title_full A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personal
title_fullStr A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personal
title_full_unstemmed A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personal
title_sort A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personal
dc.creator.none.fl_str_mv Han, Heesup
Quan, Wei
Al-Ansi, Amr
Chung, Hyunah
Hafaz Ngah, Abdul
Ariza Montes, José Antonio
Vega Muñoz, Alejandro
author Han, Heesup
author_facet Han, Heesup
Quan, Wei
Al-Ansi, Amr
Chung, Hyunah
Hafaz Ngah, Abdul
Ariza Montes, José Antonio
Vega Muñoz, Alejandro
author_role author
author2 Quan, Wei
Al-Ansi, Amr
Chung, Hyunah
Hafaz Ngah, Abdul
Ariza Montes, José Antonio
Vega Muñoz, Alejandro
author2_role author
author
author
author
author
author
dc.subject.none.fl_str_mv Hotel employee
Turnover
Trust in support
Burnout
Emotional exhaustion
Depersonalization
Reduced personal accomplishment
topic Hotel employee
Turnover
Trust in support
Burnout
Emotional exhaustion
Depersonalization
Reduced personal accomplishment
description The present research was an empirical endeavor to build a sturdy theorization linking trust in supervisor and co-worker supports, emotional exhaustion, depersonalization, reduced personal accomplishment, and hotel employee turnover at workplace. A quantitative approach and survey methodology were utilized. This research successfully explored the intricate associations between trust-in-support factors and burnout dimensions and uncovered the possible influence of such relationships on employee turnover in the hotel context. In addition, emotional exhaustion and reduced personal accomplishment among burnout constituents significantly affected turnover. These variables also strengthened the influence of trust in supervisor support on hotel employee turnover, acting as significant mediators. A salient role of emotional exhaustion in escalating employee turnover was unearthed. Overall, this research demonstrated the importance of trust in support and its role in reducing the burnout phenomenon among hotel employees and explaining their voluntary turnover decision formation in a satisfactory manner.
publishDate 2020
dc.date.none.fl_str_mv 2020
dc.type.none.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://hdl.handle.net/20.500.12412/4155
url https://hdl.handle.net/20.500.12412/4155
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.rights.none.fl_str_mv http://creativecommons.org/licenses/by-nc-nd/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc-nd/4.0/
eu_rights_str_mv openAccess
dc.source.none.fl_str_mv reponame:Brújula
instname:Universidad Loyola Andalucía
instname_str Universidad Loyola Andalucía
reponame_str Brújula
collection Brújula
repository.name.fl_str_mv
repository.mail.fl_str_mv
_version_ 1869418470520651776
score 15,812429

Similar Items