Explaining residents' attitudes towards tourism and tourists: A new approach based on brand theory

ABSTRACT: Considering host communities as brands in the eyes of local people, our study examines how resident attitudes towards tourism and tourists are influenced by two brand factors: (a) equity perceptions related to their communities (i.e., brand equity) and (b) identification with their communi...

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Detalhes bibliográficos
Autores: San Martín Gutiérrez, Héctor|||0000-0003-0424-3088, García de los Salmones, María del Mar|||0000-0001-5217-4553, Herrero Crespo, Angel|||0000-0001-8103-9174, Pérez Ruiz, Andrea|||0000-0003-3521-1783
Formato: artículo
Fecha de publicación:2018
País:España
Recursos:Universidad de Cantabria (UC)
Repositorio:UCrea Repositorio Abierto de la Universidad de Cantabria
Idioma:inglés
OAI Identifier:oai:repositorio.unican.es:10902/15033
Acesso em linha:http://hdl.handle.net/10902/15033
Access Level:acceso abierto
Palavra-chave:Attitudes
Brand
Equity
Identification
Residents
Descrição
Resumo:ABSTRACT: Considering host communities as brands in the eyes of local people, our study examines how resident attitudes towards tourism and tourists are influenced by two brand factors: (a) equity perceptions related to their communities (i.e., brand equity) and (b) identification with their communities (i.e., brand identification). Our empirical results indicate that resident attitudes towards tourism are positively influenced by equity perceptions and identification, whereas attitudes towards tourists are positively influenced by attitudes towards tourism and identification with the community. These findings represent a step forward in better understanding how both types of resident attitudes are influenced by nontourism-related factors.