Satisfying experiences: guided tours at cultural heritage sites

Cultural heritage has become a primary means for attracting visitors to cities, and a source of revenue through the design of guided tours that offer satisfying experiences at heritage sites. The aim of this study is to analyse participation, hedonism, knowledge, local culture and nostalgia as deter...

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Detalles Bibliográficos
Autor: Crespi Vallbona, Montserrat
Tipo de recurso: artículo
Estado:Versión aceptada para publicación
Fecha de publicación:2021
País:España
Institución:Universidad de Barcelona
Repositorio:Dipòsit Digital de la UB
OAI Identifier:oai:diposit.ub.edu:2445/178387
Acceso en línea:https://hdl.handle.net/2445/178387
Access Level:acceso abierto
Palabra clave:Patrimoni cultural
Turisme cultural
Difusió cultural
Cultural heritage
Heritage tourism
Culture diffusion
Descripción
Sumario:Cultural heritage has become a primary means for attracting visitors to cities, and a source of revenue through the design of guided tours that offer satisfying experiences at heritage sites. The aim of this study is to analyse participation, hedonism, knowledge, local culture and nostalgia as determinants of these experiences. A sample of 568 international tourists responded to a survey after taking a guided tour of Barcelona City Hall (Spain) and the data was used to test the proposed guided experience model by means of structural equation modelling. Results suggest the need to design guided tours with strong doses of active participation and local culture.