E-banking in Colombia: factors favouring its acceptance, online trust and government support

The purpose of this paper is to examine the adoption of e-banking in Colombia, including a comprehensive analysis of consumer trust in this type of transaction and of the impact of the current government policy to promote e-commerce. An empirical investigation based on the UTAUT2 model collected dat...

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Detalhes bibliográficos
Autores: Sánchez Torres, Javier Alirio, Arroyo Cañada, Francisco Javier
Tipo de documento: artigo
Estado:Versión aceptada para publicación
Data de publicação:2018
País:España
Recursos:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositório:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:2445/122915
Acesso em linha:https://hdl.handle.net/2445/122915
Access Level:Acceso aberto
Palavra-chave:Comerç electrònic
Administració electrònica
Electronic commerce
Internet in public administration
Descrição
Resumo:The purpose of this paper is to examine the adoption of e-banking in Colombia, including a comprehensive analysis of consumer trust in this type of transaction and of the impact of the current government policy to promote e-commerce. An empirical investigation based on the UTAUT2 model collected data from throughout the country to develop 600 online questionnaires.