E-banking in Colombia: factors favouring its acceptance, online trust and government support

The purpose of this paper is to examine the adoption of e-banking in Colombia, including a comprehensive analysis of consumer trust in this type of transaction and of the impact of the current government policy to promote e-commerce. An empirical investigation based on the UTAUT2 model collected dat...

Descripción completa

Detalles Bibliográficos
Autores: Sánchez Torres, Javier Alirio, Arroyo Cañada, Francisco Javier
Tipo de recurso: artículo
Estado:Versión aceptada para publicación
Fecha de publicación:2018
País:España
Institución:Universidad de Barcelona
Repositorio:Dipòsit Digital de la UB
OAI Identifier:oai:diposit.ub.edu:2445/122915
Acceso en línea:https://hdl.handle.net/2445/122915
Access Level:acceso abierto
Palabra clave:Comerç electrònic
Administració electrònica
Electronic commerce
Internet in public administration
Descripción
Sumario:The purpose of this paper is to examine the adoption of e-banking in Colombia, including a comprehensive analysis of consumer trust in this type of transaction and of the impact of the current government policy to promote e-commerce. An empirical investigation based on the UTAUT2 model collected data from throughout the country to develop 600 online questionnaires.