Analysing passenger behaviour towards the catering industry: Implications for airport management

This research note seeks to provide the most detailed analysis yet of passenger behaviour towards the airport catering industry. With the broadest sample to date among similar studies, namely 37,000 passengers surveyed at 8 different airports with 38 explanatory variables, a large number of conclusi...

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Detalles Bibliográficos
Autores: Castillo Manzano, José I., López Valpuesta, Lourdes
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2013
País:España
Institución:Universidad de Sevilla (US)
Repositorio:idUS. Depósito de Investigación de la Universidad de Sevilla
OAI Identifier:oai:idus.us.es:11441/149201
Acceso en línea:https://hdl.handle.net/11441/149201
https://doi.org/10.1016/j.ijhm.2013.06.010
Access Level:acceso abierto
Palabra clave:Catering industry
Consumer behaviour
Airport management
Nonaeronautical revenues
Probit
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spelling Analysing passenger behaviour towards the catering industry: Implications for airport managementCastillo Manzano, José I.López Valpuesta, LourdesCatering industryConsumer behaviourAirport managementNonaeronautical revenuesProbitThis research note seeks to provide the most detailed analysis yet of passenger behaviour towards the airport catering industry. With the broadest sample to date among similar studies, namely 37,000 passengers surveyed at 8 different airports with 38 explanatory variables, a large number of conclusions have been drawn. The most important of these is that the factors that most influence a passenger’s using a catering establishment during his/her stay at an airport are his/her physiological needs and social reasons. However, contrary to what was anticipated a priori, socioeconomic status only has a moderate influence, while having a wide range and variety of foodstuffs on offer does not result in passengers consuming more. It is also observed that low-cost airline passengers consume less than those of traditional airlines, probably due to the stress related to boarding with these types of AirlinesElsevierAnálisis Económico y Economía Política2013info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://hdl.handle.net/11441/149201https://doi.org/10.1016/j.ijhm.2013.06.010reponame:idUS. Depósito de Investigación de la Universidad de Sevillainstname:Universidad de Sevilla (US)InglésInternational journal of hospitality management, 35, 258-260.http://dx.doi.org/10.1016/j.ijhm.2013.06.010info:eu-repo/semantics/openAccessoai:idus.us.es:11441/1492012026-06-17T12:51:07Z
dc.title.none.fl_str_mv Analysing passenger behaviour towards the catering industry: Implications for airport management
title Analysing passenger behaviour towards the catering industry: Implications for airport management
spellingShingle Analysing passenger behaviour towards the catering industry: Implications for airport management
Castillo Manzano, José I.
Catering industry
Consumer behaviour
Airport management
Nonaeronautical revenues
Probit
title_short Analysing passenger behaviour towards the catering industry: Implications for airport management
title_full Analysing passenger behaviour towards the catering industry: Implications for airport management
title_fullStr Analysing passenger behaviour towards the catering industry: Implications for airport management
title_full_unstemmed Analysing passenger behaviour towards the catering industry: Implications for airport management
title_sort Analysing passenger behaviour towards the catering industry: Implications for airport management
dc.creator.none.fl_str_mv Castillo Manzano, José I.
López Valpuesta, Lourdes
author Castillo Manzano, José I.
author_facet Castillo Manzano, José I.
López Valpuesta, Lourdes
author_role author
author2 López Valpuesta, Lourdes
author2_role author
dc.contributor.none.fl_str_mv Análisis Económico y Economía Política
dc.subject.none.fl_str_mv Catering industry
Consumer behaviour
Airport management
Nonaeronautical revenues
Probit
topic Catering industry
Consumer behaviour
Airport management
Nonaeronautical revenues
Probit
description This research note seeks to provide the most detailed analysis yet of passenger behaviour towards the airport catering industry. With the broadest sample to date among similar studies, namely 37,000 passengers surveyed at 8 different airports with 38 explanatory variables, a large number of conclusions have been drawn. The most important of these is that the factors that most influence a passenger’s using a catering establishment during his/her stay at an airport are his/her physiological needs and social reasons. However, contrary to what was anticipated a priori, socioeconomic status only has a moderate influence, while having a wide range and variety of foodstuffs on offer does not result in passengers consuming more. It is also observed that low-cost airline passengers consume less than those of traditional airlines, probably due to the stress related to boarding with these types of Airlines
publishDate 2013
dc.date.none.fl_str_mv 2013
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://hdl.handle.net/11441/149201
https://doi.org/10.1016/j.ijhm.2013.06.010
url https://hdl.handle.net/11441/149201
https://doi.org/10.1016/j.ijhm.2013.06.010
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv International journal of hospitality management, 35, 258-260.
http://dx.doi.org/10.1016/j.ijhm.2013.06.010
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Elsevier
publisher.none.fl_str_mv Elsevier
dc.source.none.fl_str_mv reponame:idUS. Depósito de Investigación de la Universidad de Sevilla
instname:Universidad de Sevilla (US)
instname_str Universidad de Sevilla (US)
reponame_str idUS. Depósito de Investigación de la Universidad de Sevilla
collection idUS. Depósito de Investigación de la Universidad de Sevilla
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15,300719

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