Determinants of commercial revenues at airports: Lessons learned from Spanish regional airports

This paper examines the implications of passenger consumer behavior at airports, focusing specifically on the likelihood of merchandise being purchased at airport stores and food/beverages being consumed at airport catering facilities. Our results are of relevance to airport managers and local touri...

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Detalles Bibliográficos
Autor: Castillo Manzano, José I.
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2010
País:España
Institución:Universidad de Sevilla (US)
Repositorio:idUS. Depósito de Investigación de la Universidad de Sevilla
OAI Identifier:oai:idus.us.es:11441/149643
Acceso en línea:https://hdl.handle.net/11441/149643
https://doi.org/doi.org/10.1016/j.tourman.2009.08.005
Access Level:acceso abierto
Palabra clave:Airport management
Non-aeronautical revenues
Consumer and shopping behavior
Bivariate probit
Descripción
Sumario:This paper examines the implications of passenger consumer behavior at airports, focusing specifically on the likelihood of merchandise being purchased at airport stores and food/beverages being consumed at airport catering facilities. Our results are of relevance to airport managers and local tourism policy managers. The variables that determine the amount spent once the passenger has made the decision to consume at the airport are also analyzed. A sample of over 20 000 passengers at seven different regional airports was used in our study.