Managing digital transformation: The view from the top

Digital Transformation is upending businesses everywhere. While there is ample research on this topic,there is a clear gap when it comes to understanding the changing talent management role of senior executives in digital transformation processes and the demands of individual employees. This article...

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Detalles Bibliográficos
Autores: Fernández Vidal, Jorge, Antonio Perotti, Francesco, González, Reyes, Gasco, Jose
Tipo de recurso: artículo
Fecha de publicación:2022
País:España
Institución:IE
Repositorio:Repositorio IE
OAI Identifier:oai:repositorio.ie.edu:20.500.14417/3033
Acceso en línea:https://doi.org/10.1016/j.jbusres.2022.07.020
https://hdl.handle.net/20.500.14417/3033
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85135047214&doi=10.1016%2fj.jbusres.2022.07.020&partnerID=40&md5=8024819b0ef269408dc573c637b32a2b
Access Level:acceso abierto
Palabra clave:Corporate strategy
Corporate Transformation
Digital strategy
Digital Transformation
Talent management
53 Ciencias Económicas::5311 Organización y dirección de empresas
ODS 9 - Industria, innovación e infraestructura
Descripción
Sumario:Digital Transformation is upending businesses everywhere. While there is ample research on this topic,there is a clear gap when it comes to understanding the changing talent management role of senior executives in digital transformation processes and the demands of individual employees. This article relies on 23 in-depth interviews with senior managers who are leading all or some of the digital transformation efforts of their respective organizations. Our research,using a grounded theory approach,identifies four key activities (and 37 sub-activities or themes) stemming from the new managerial needs and talent management practices arising from DT processes. We branded these key activities “Drive business change”,“Master fluid & loose organizational structures”,“Master Talent Complexity”,and “Prioritize learning”. This paper aims to provide an overview into the thinking and managerial practices of senior executives in a digital transformation context and complements the limited number of studies that examine the intersection between managerial actions and digital transformation. It also provides a conceptual framework that captures the key managerial demands arising from digital transformation processes and identifies key actions made by senior executives as part of these processes,which can be leveraged by both scholars and practitioners alike. © 2022