Leveraging AI for Talent Management: From Talent Acquisition to Succession Planning

This chapter explores the transformative impact of artificial intelligence (AI), digital literacy, and learning and development (L&D) on talent management practices, particularly within the Middle Eastern context. Drawing on the Technology Acceptance Model (TAM) and Social Exchange Theory (SET),...

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Detalles Bibliográficos
Autores: Shatila, Khodor, Yela Aránega, Alba|||0000-0003-3539-5615, Val Núñez, María Teresa del|||0000-0001-6008-7935
Tipo de recurso: libro
Fecha de publicación:2026
País:España
Institución:Universidad de Alcalá (UAH)
Repositorio:e_Buah Biblioteca Digital Universidad de Alcalá
Idioma:inglés
OAI Identifier:oai:ebuah.uah.es:10017/68020
Acceso en línea:http://hdl.handle.net/10017/68020
https://dx.doi.org/10.1007/978-3-032-02526-5_9
Access Level:acceso abierto
Palabra clave:AI recruitment
Digital literacy
Employee engagement
Organizational culture
Talent retention
Economía
Empresa
Economics
Management science
Descripción
Sumario:This chapter explores the transformative impact of artificial intelligence (AI), digital literacy, and learning and development (L&D) on talent management practices, particularly within the Middle Eastern context. Drawing on the Technology Acceptance Model (TAM) and Social Exchange Theory (SET), the research investigates how these digital HR practices influence employee engagement and talent retention, with organizational culture acting as a critical moderating factor. A structural equation modeling (SEM) approach based on survey data from 340 HR professionals across the Middle East reveals that AI recruitment, L&D, and digital literacy significantly enhance engagement and retention. However, their effectiveness is strongly moderated by the cultural context?where supportive, innovative cultures amplify positive outcomes, while hierarchical or change-resistant environments diminish them. The findings emphasize the importance of culturally adaptive strategies in implementing digital HRM tools and offer practical insights for policymakers and HR leaders seeking to foster engagement, loyalty, and workforce stability through digital transformation.