European urban destinations’ attractors at the frontier between competitiveness and a unique destination image: a benchmark study of communication practices

The attractors of a destination are key elements of its appeal and play a vital role in the destination's success. Attractors such as architecture or culture have been identified as essential features of the destination's competitiveness and as distinguishing features useful for di...

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Detalles Bibliográficos
Autor: Vinyals Mirabent, Sara
Tipo de recurso: artículo
Estado:Versión aceptada para publicación
Fecha de publicación:2019
País:España
Institución:Universitat Pompeu Fabra
Repositorio:Repositorio Digital de la UPF
OAI Identifier:oai:repositori.upf.edu:10230/41734
Acceso en línea:http://hdl.handle.net/10230/41734
http://dx.doi.org/10.1016/j.jdmm.2019.02.006
Access Level:acceso abierto
Palabra clave:Destination branding
Destination attractors
Online communication
Projected brand image
Competitiveness
Destination image
Official websites
Descripción
Sumario:The attractors of a destination are key elements of its appeal and play a vital role in the destination's success. Attractors such as architecture or culture have been identified as essential features of the destination's competitiveness and as distinguishing features useful for differentiating the destination's image from that of competitors. However, the limit between these two attractor roles is not yet definite. This investigation analyzes the function of different attractors in communication practices within the niche of European urban destinations. The study uses content analysis to identify the similarities and differences among the official communication of the 12 most popular urban destinations in Europe. The results point to tourism products and packages, cultural attractions, and gastronomy as critical elements for competing in this specific market. It further highlights that attractors such as history, accommodation, and leisure attractions act as the main sources for differentiation among the European cities.