Living “up in the air”: Meeting the frequent flyer passenger

This paper uses a large database of approximately 37,000 passengers and three different estimates to analyse the characteristics of the frequent flyer and the differences between frequent flyers and occa- sional flyers. The results show that frequent flyers are middle-aged men with a high level of e...

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Detalles Bibliográficos
Autores: Castillo Manzano, José I., López Valpuesta, Lourdes
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2014
País:España
Institución:Universidad de Sevilla (US)
Repositorio:idUS. Depósito de Investigación de la Universidad de Sevilla
OAI Identifier:oai:idus.us.es:11441/148660
Acceso en línea:https://hdl.handle.net/11441/148660
https://doi.org/10.1016/j.jairtraman.2014.06.002
Access Level:acceso abierto
Palabra clave:Frequent flyer passenger
Loyalty programmes
City breaker
Low-cost carrier
Passenger profile
Discrete choice models
Descripción
Sumario:This paper uses a large database of approximately 37,000 passengers and three different estimates to analyse the characteristics of the frequent flyer and the differences between frequent flyers and occa- sional flyers. The results show that frequent flyers are middle-aged men with a high level of education who take domestic flights for business reasons at both hub and regional airports, where they make a purchase and/or consume F&B. Frequent flyers fly on both low-cost and traditional airlines, are more likely to stay overnight at a relative's or friend's home and travel to the airport by private or rented car.