The role of information and participation in overcoming users’ initial reluctance: a case study of a decentralized wastewater treatment plant

Decentralized wastewater treatment systems are a potential solution to the water crisis. However, in addition to advanced technology, successful implementation of these systems requires broad public willingness to use them. This paper presents the results of a three-phase psychosocial intervention w...

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Detalles Bibliográficos
Autores: Vila Tojo, Sergio, Gómez Román, Cristina, Sabucedo Cameselle, José Manuel
Tipo de recurso: artículo
Fecha de publicación:2024
País:España
Institución:Universidad de Santiago de Compostela (USC)
Repositorio:Minerva. Repositorio Institucional de la Universidad de Santiago de Compostela
Idioma:inglés
OAI Identifier:oai:minerva.usc.gal:10347/44710
Acceso en línea:https://hdl.handle.net/10347/44710
Access Level:acceso abierto
Palabra clave:Acceptance
Decentralized wastewater treatment systems
Psychosocial intervention
Social perception
Attitudes
Priming
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spelling The role of information and participation in overcoming users’ initial reluctance: a case study of a decentralized wastewater treatment plantVila Tojo, SergioGómez Román, CristinaSabucedo Cameselle, José ManuelAcceptanceDecentralized wastewater treatment systemsPsychosocial interventionSocial perceptionAttitudesPrimingDecentralized wastewater treatment systems are a potential solution to the water crisis. However, in addition to advanced technology, successful implementation of these systems requires broad public willingness to use them. This paper presents the results of a three-phase psychosocial intervention with the users of a business building where a decentralized wastewater treatment plant was installed. The intervention, motivated by complaints from users due to their lack of knowledge about the existence of the plant, aimed at understanding and improving users’ perceptions of the building’s decentralized system. In the first phase, we conducted a focus group with a sample of workers (n = 6) to understand their knowledge and perception of the building’s decentralized wastewater treatment system. Once the main obstacles and facilitators were identified, we designed a second phase where a group of employees (n = 46) were exposed to environmental priming to improve attitudes toward the decentralized plant installed in the building. Finally, in the third phase, a bidirectional informative session was proposed, conducted by experts, to another group of workers (n = 25). Findings suggest that implementing specific psychosocial strategies, such as promoting environmental awareness and providing informative sessions, along with incorporating potential users throughout the process, contributes to better acceptance of the decentralized wastewater treatment plant. This work presents a real case in a pilot plant that can serve as a guide for addressing psychosocial resistance in similar projectsFrontiersUniversidade de Santiago de Compostela. Centro Interdisciplinar de Investigación en Tecnoloxías Ambientais (CRETUS)Universidade de Santiago de Compostela. Departamento de Psicoloxía Social, Básica e Metodoloxía20242024-11-0520242024-11-05journal articlehttp://purl.org/coar/resource_type/c_6501VoRhttp://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/10347/44710reponame:Minerva. Repositorio Institucional de la Universidad de Santiago de Compostelainstname:Universidad de Santiago de Compostela (USC)InglésengAgencia Estatal de Investigación http://dx.doi.org/10.13039/501100011033 Plan Estatal de Investigación Científica y Técnica y de Innovación 2021-2023 PID2023-150071OB-I00European Commission http://dx.doi.org/10.13039/501100000780 Horizon 2020 Framework Programme 730285open accesshttp://purl.org/coar/access_right/c_abf2© 2024 Vila-Tojo, Gómez-Román and Sabucedo. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY)http://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessoai:minerva.usc.gal:10347/447102026-06-15T12:47:27Z
dc.title.none.fl_str_mv The role of information and participation in overcoming users’ initial reluctance: a case study of a decentralized wastewater treatment plant
title The role of information and participation in overcoming users’ initial reluctance: a case study of a decentralized wastewater treatment plant
spellingShingle The role of information and participation in overcoming users’ initial reluctance: a case study of a decentralized wastewater treatment plant
Vila Tojo, Sergio
Acceptance
Decentralized wastewater treatment systems
Psychosocial intervention
Social perception
Attitudes
Priming
title_short The role of information and participation in overcoming users’ initial reluctance: a case study of a decentralized wastewater treatment plant
title_full The role of information and participation in overcoming users’ initial reluctance: a case study of a decentralized wastewater treatment plant
title_fullStr The role of information and participation in overcoming users’ initial reluctance: a case study of a decentralized wastewater treatment plant
title_full_unstemmed The role of information and participation in overcoming users’ initial reluctance: a case study of a decentralized wastewater treatment plant
title_sort The role of information and participation in overcoming users’ initial reluctance: a case study of a decentralized wastewater treatment plant
dc.creator.none.fl_str_mv Vila Tojo, Sergio
Gómez Román, Cristina
Sabucedo Cameselle, José Manuel
author Vila Tojo, Sergio
author_facet Vila Tojo, Sergio
Gómez Román, Cristina
Sabucedo Cameselle, José Manuel
author_role author
author2 Gómez Román, Cristina
Sabucedo Cameselle, José Manuel
author2_role author
author
dc.contributor.none.fl_str_mv Universidade de Santiago de Compostela. Centro Interdisciplinar de Investigación en Tecnoloxías Ambientais (CRETUS)
Universidade de Santiago de Compostela. Departamento de Psicoloxía Social, Básica e Metodoloxía
dc.subject.none.fl_str_mv Acceptance
Decentralized wastewater treatment systems
Psychosocial intervention
Social perception
Attitudes
Priming
topic Acceptance
Decentralized wastewater treatment systems
Psychosocial intervention
Social perception
Attitudes
Priming
description Decentralized wastewater treatment systems are a potential solution to the water crisis. However, in addition to advanced technology, successful implementation of these systems requires broad public willingness to use them. This paper presents the results of a three-phase psychosocial intervention with the users of a business building where a decentralized wastewater treatment plant was installed. The intervention, motivated by complaints from users due to their lack of knowledge about the existence of the plant, aimed at understanding and improving users’ perceptions of the building’s decentralized system. In the first phase, we conducted a focus group with a sample of workers (n = 6) to understand their knowledge and perception of the building’s decentralized wastewater treatment system. Once the main obstacles and facilitators were identified, we designed a second phase where a group of employees (n = 46) were exposed to environmental priming to improve attitudes toward the decentralized plant installed in the building. Finally, in the third phase, a bidirectional informative session was proposed, conducted by experts, to another group of workers (n = 25). Findings suggest that implementing specific psychosocial strategies, such as promoting environmental awareness and providing informative sessions, along with incorporating potential users throughout the process, contributes to better acceptance of the decentralized wastewater treatment plant. This work presents a real case in a pilot plant that can serve as a guide for addressing psychosocial resistance in similar projects
publishDate 2024
dc.date.none.fl_str_mv 2024
2024-11-05
2024
2024-11-05
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
VoR
http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://hdl.handle.net/10347/44710
url https://hdl.handle.net/10347/44710
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.relation.none.fl_str_mv Agencia Estatal de Investigación http://dx.doi.org/10.13039/501100011033 Plan Estatal de Investigación Científica y Técnica y de Innovación 2021-2023 PID2023-150071OB-I00
European Commission http://dx.doi.org/10.13039/501100000780 Horizon 2020 Framework Programme 730285
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
http://creativecommons.org/licenses/by/4.0/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
http://creativecommons.org/licenses/by/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Frontiers
publisher.none.fl_str_mv Frontiers
dc.source.none.fl_str_mv reponame:Minerva. Repositorio Institucional de la Universidad de Santiago de Compostela
instname:Universidad de Santiago de Compostela (USC)
instname_str Universidad de Santiago de Compostela (USC)
reponame_str Minerva. Repositorio Institucional de la Universidad de Santiago de Compostela
collection Minerva. Repositorio Institucional de la Universidad de Santiago de Compostela
repository.name.fl_str_mv
repository.mail.fl_str_mv
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