‘Belong anywhere’: Focusing on authenticity and the roleof Airbnb in the projected destination image

There is little research that analyses the contribution of tourism-related digital plat-forms, and particularly Airbnb, to the creation and projection of international destina-tions' images. This study seeks to address this gap by developing a content analysisof the Airbnb Guides to more than 5...

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Detalles Bibliográficos
Autores: Garay, Lluis, Morales-Pérez, Soledad
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2022
País:España
Institución:Universitat Oberta de Catalunya (UOC)
Repositorio:O2, repositorio institucional de la UOC
OAI Identifier:oai:openaccess.uoc.edu:10609/147819
Acceso en línea:http://hdl.handle.net/10609/147819
https://doi.org/10.1002/jtr.2551
Access Level:acceso abierto
Palabra clave:Airbnb
authenticity
community
COVID-19
destination image
neighbourhoods
autenticidad
comunidad
imagen de destino
barrios
autenticitat
comunitat
imatge de destinació
barris
Descripción
Sumario:There is little research that analyses the contribution of tourism-related digital plat-forms, and particularly Airbnb, to the creation and projection of international destina-tions' images. This study seeks to address this gap by developing a content analysisof the Airbnb Guides to more than 500 global urban neighbourhoods (globalhoods).We analysed Airbnb users' descriptions posted in the period following the GreatRecession up to the COVID-19 pandemic. Content analysis shows how Airbnb pro-jects the images of these globalhoods through a narrative based on creating a percep-tion of authenticity but that finally projects a commodified image of destinationidentities and their communities.