CSR’s Impact on Fashion Consumer Behaviour: Unravelling the Nexus between Purchase Intention and Consumer Happiness

[EN] Many organisations are managing sustainability issues and learning how to enhance stakeholder engagement. However, few studies have addressed the influence of consumer happiness on the relationship between corporate sustainability and consumer behaviour. Therefore, this study examines the impac...

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Detalhes bibliográficos
Autores: Cuesta Valiño, Pedro, Gutiérrez Rodríguez, Pablo, Villarreal de Silva, Ricardo, García Henche, Blanca
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2025
País:España
Recursos:Universidad de León
Repositório:BULERIA. Repositorio Institucional de la Universidad de León
OAI Identifier:oai:buleria.unileon.es:10612/25831
Acesso em linha:https://www.cjournal.cz/index.php?hid=clanek&bid=aktualni&cid=582&cp=
https://hdl.handle.net/10612/25831
Access Level:Acceso aberto
Palavra-chave:Comercio
Economía
Marketing
Consumer happiness
Purchase intention
CSR
Sustainability
Fashion
Descrição
Resumo:[EN] Many organisations are managing sustainability issues and learning how to enhance stakeholder engagement. However, few studies have addressed the influence of consumer happiness on the relationship between corporate sustainability and consumer behaviour. Therefore, this study examines the impact of corporate social responsibility (CSR) on purchase intention, with consumer happiness serving as a moderating variable. Consistent with the literature, CSR and consumer happiness are measured as multidimensional constructs, and purchase intention is measured as a single-factor latent variable. These results suggest that CSR and consumer happiness are positively correlated with purchase intention. Furthermore, consumer happiness moderates the relationship between CSR and purchase intention. These findings have implications for the academic domain and fashion industry.